Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Rocha

Tulare,CA

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Laborer

Labors Union 294
07.2020 - Current
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Organized materials, tools, and equipment to supply team members.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Completed tear-down of existing structures to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Operated forklifts and boom lifts to complete various tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Helped with erecting scaffolding and ladders.

Assistant Store Manager

Edible Arrangements
12.2017 - 07.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

CNA

Accolade Of Hospice
01.2014 - 10.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Assistant Store Manager

Shell Gas Station
12.2012 - 01.2014
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

GED -

Gonzales High School
Gonzales, TX
10.2013

Skills

  • Forklift Driving
  • Jobsite Safety
  • Asphalt Patching
  • Compacting and Grading
  • Ditching Work
  • Excavation and Construction
  • Heavy Lifting
  • Calculations and Measurements
  • Job Site Organization
  • Preparing Job Sites
  • Willingness to Learn
  • Vehicle Loading and Unloading
  • Hand and Power Tools

Certification

  • Certified Forklift Operator
  • Certified Skid-steer Operator

Languages

Spanish
Native or Bilingual

Timeline

Laborer

Labors Union 294
07.2020 - Current

Assistant Store Manager

Edible Arrangements
12.2017 - 07.2022

CNA

Accolade Of Hospice
01.2014 - 10.2017

Assistant Store Manager

Shell Gas Station
12.2012 - 01.2014

GED -

Gonzales High School

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Jessica Rocha