Jessica Rodriguez
Bakersfield,CA
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Overview
3
3
years of professional experience
Work History
Patient Registration Clerk
Bakersfield Family Medical Center
Bakersfield, CA
04.2022 - Current
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Scheduler
Clinica Sierra Vista
Bakersfield, CA
12.2020 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
High School Diploma -
Parkridge Private School
Long Beach, CA06.2015
Skills
- Appointment Scheduling
- Insurance Verification
- Patient Relations
- Attention to Detail
- Multitasking
- Eligibility Determination
- Dependable and Responsible
Timeline
Patient Registration Clerk
Bakersfield Family Medical Center
04.2022 - Current
Scheduler
Clinica Sierra Vista
12.2020 - 04.2022
High School Diploma -
Parkridge Private School