Jessica Rodriguez
Windsor,CO
Summary
Dynamic leader with a proven track record at Trueline Fence Company, adept in project management and outstanding communication. Expert in enhancing team productivity, managing operations, and driving operational excellence. Demonstrated ability to negotiate cost savings and foster strong vendor relationships. Skilled in multitasking and adaptability, ensuring seamless integration of new employees and maintaining high customer service standards.
Overview
26
26
years of professional experience
Work History
Office Manager
Trueline Fence Company
04.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Provided on-site and off-site estimates for prospective clients, creating competitive quotes specialized to their needs.
Store Manager
Once Upon A Child
11.1998 - 12.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Merchandiser
Advantage Network Systems
04.2015 - 08.2017
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Business Management
Colorado Mountain College
Glenwood Springs, COSkills
- Outstanding communication skills
- Team leadership and coaching
- Project Management
- Multitasking
- Adaptability
- Manage operations
- Oversee administrative functions
Timeline
Office Manager
Trueline Fence Company
04.2022 - Current
Merchandiser
Advantage Network Systems
04.2015 - 08.2017
Store Manager
Once Upon A Child
11.1998 - 12.2010
Business Management
Colorado Mountain College
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