Jessica Rodriguez
San Diego,CA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
9
9
years of professional experience
Work History
Assistant/Restaurant Server
La Bella Pizza
01.2021 - 10.2023
- Collaborate with restaurant management and staff to ensure exceptional customer service, oversee vendor interactions, schedule and train staff, address customer issues, cover absences, and manage cash
Office Assistant/Lead Customer Service Representative
Forest Plywood Sales
01.2019 - 01.2021
- Coordinate FTZ admissions, interact with CBP, report to management on FTZ matters, support sales reps with transfers and forms, manage customer inquiries and complaints, oversee cash drawer and office resources, and schedule delivery appointments. Maintained confidentiality in handling sensitive information while performing administrative tasks.
Patient Service Representative
Children's Primary Care Medical Group
01.2015 - 01.2019
- Greeted patients, collected personal and insurance details, scheduled follow-up appointments, registered new patients promptly and courteously, adhered to HIPAA regulations in handling patient information, proficient in phone, email, fax, and front desk reception
Education
Architecture Program -
Southwestern College
Chula Vista, CA01.2023
Grade Diploma -
Chula Vista High School
01.2012
Skills
- Punctual
- Strong Organization
- Outstanding Communicator
- Problem Solving
- Fast Learner
- Customer Service Experience
- Team Work Skills
Languages
Spanish
Professional Working
Timeline
Assistant/Restaurant Server
La Bella Pizza
01.2021 - 10.2023
Office Assistant/Lead Customer Service Representative
Forest Plywood Sales
01.2019 - 01.2021
Patient Service Representative
Children's Primary Care Medical Group
01.2015 - 01.2019
Architecture Program -
Southwestern College
Grade Diploma -
Chula Vista High School
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