Jessica Rodriguez
Escondido,CA
Summary
Results-driven banking professional with over 20 years of experience in management, administration,customer service and educational programs .Proven expertise in creating positive environments while ensuring high accuracy and efficiency. Recognized for delivering exceptional client experiences and effectively prioritizing goals to achieve organizational objectives. Seeking to leverage extensive background in a leadership role that emphasizes operational excellence and team development.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Emmanuel Faith Preschool
Escondido, CA
10.2023 - 07.2024
- Managed daily administrative tasks, including registration, file maintenance, calendar scheduling, and invoicing.
- Enter data into spreadsheets using Microsoft Excel, or other similar programs.
- Cultivated a supportive work environment.
Teacher Aid /Student Supervisor
Classical Academy
Escondido, CA
09.2022 - 10.2023
- Collaborated with teachers and staff to support students in daily campus activities
- Managed conflict resolution among student employees, fostering a positive and cooperative work environment.
- Created an atmosphere that was conducive to learning by providing guidance when needed.
Merchandiser Manager
American Eagle
Escondido, CA
06.2019 - 06.2022
- Coordinated daily placement of incoming merchandise.
- Executed floor sets effectively.
- Coordinated storage of surplus inventory.
- Managed employee training programs to ensure adherence to company standards.
Financial Service Representative
California Credit Union
Mira Mesa, CA
11.2019 - 05.2022
- Provided outstanding customer support, fostering rapport with members.
- Managed multiple projects simultaneously under tight time constraints.
- Processed transactions quickly and accurately in accordance with established procedures.
- Introduced innovative products to new customers.
Parent Volunteer Coordinator, TK Teacher and AM/PM Program Director
St. Joseph Academy
San Marcos, CA
08.2016 - 06.2018
- Developed age-appropriate curriculum fostering children's learning interest.
- Attended staff meetings, supervised lunch duty, and created a fun and safe environment.
- Built strong relationships with returning and new families.
- Successfully led and organized multiple committees, including Welcome, Event, Hospitality, and Fundraising.
Universal Customer Service Representative
Mission Federal
Escondido, California
10.2015 - 10.2016
- Enhanced overall customer experience at the financial institution.
- Executed tasks related to opening loans, creating accounts, and maintaining branch operations.
- Efficiently handled standard member account processing tasks.
- Coordinated team building and community events.
Program Director
St Mary’s School
Escondido, CA
05.2013 - 07.2015
- Directed creation and administration of child care services for morning and afternoon sessions.
- Achieved profitability for the Extension Program within one year.
- Set up a protected environment conducive to learning and play.
- Utilized effective communication to enhance family interactions.
- Engaged children effectively and age-appropriately.
- Created and executed lesson plans and activities promoting physical, emotional, and social development.
Service Manager /Operation Compliance Specialist
Wells Fargo
Escondido, CA
01.2004 - 01.2013
- Responsible for assisting local branches that failed audits to meet compliance requirements.
- Duties included reconstructing branch processes while performing recruiting, onboarding, training, orientation, and operations functions.
- Opening and closing branches, daily operations, staff productivity, positive environment.
Retail Manager
Wet Seal / Limited Inc.
01.1996 - 01.2004
- Managing a staff, running a store, reaching goals, team building, fashion merchandising setting up new store location to corporate standards, floor sets, regional trainer
Education
High School Diploma -
Point Loma High School
San Diego, CASome College (No Degree) - Early Childhood Care And Education
San Diego Mesa College
San Diego, CASkills
- Effective Team Leadership
- Risk Mitigation Strategies
- Effective Scheduling Practices
- Experienced with Microsoft Office Suite
- Engaged Listening Techniques
- Critical Thinking Skills
- Operational Efficiency
- Payroll Management Software
- Accounts Receivable Management
- Expense Management Proficiency
Communityprojects
- Classroom Volunteer at St. Joseph Academy
- Family Liaison at Light and Life Parish
- St Mary’s Fiesta Fundraiser Chair
- St Mary’s Gala and Silent Auction Chair
- St. Joseph Academy Annual Gala Chair
- St Joseph Academy Silent Auction Fundraiser
- Escondido Pop Warner Association Insurance Coordinator
Timeline
Administrative Assistant
Emmanuel Faith Preschool
10.2023 - 07.2024
Teacher Aid /Student Supervisor
Classical Academy
09.2022 - 10.2023
Financial Service Representative
California Credit Union
11.2019 - 05.2022
Merchandiser Manager
American Eagle
06.2019 - 06.2022
Parent Volunteer Coordinator, TK Teacher and AM/PM Program Director
St. Joseph Academy
08.2016 - 06.2018
Universal Customer Service Representative
Mission Federal
10.2015 - 10.2016
Program Director
St Mary’s School
05.2013 - 07.2015
Service Manager /Operation Compliance Specialist
Wells Fargo
01.2004 - 01.2013
Retail Manager
Wet Seal / Limited Inc.
01.1996 - 01.2004
High School Diploma -
Point Loma High School
Some College (No Degree) - Early Childhood Care And Education
San Diego Mesa College
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