Jessica Roemer-Kiester
Marsing,ID
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Kitchen Hand
Jacksons Food Stores Corporate Office
09.2022 - 02.2024
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Monitored food temperatures and quality throughout shifts.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Transported food items from storage areas to kitchen for prepping.
- Managed time to juggle multiple tasks simultaneously with ease.
Customer Service Representative
Albertsons
08.2021 - 08.2022
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Cross-trained and backed up other customer service managers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Direct Support Professional
Ambitions Of Idaho
02.2019 - 10.2020
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Maintained clean, safe, and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Transported clients to medical and dental appointments to provide support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Healthcare Assistant
BrightStar Care
06.2018 - 11.2018
- Observed patient skin conditions and reported findings to registered nurse.
- Aided patients with walking and limb exercises to improve strength and balance.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Housekeeper
Saint Alphonsus Medical Center
08.2010 - 08.2016
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Education
High School Diploma -
Centennial Job Corps
Nampa, United States02.2001
Skills
- Ingredient Preparation
- Food Quality Standards
- Supply Restocking
- Cooking
- Basic Recordkeeping
- ID Verification
- Customer Service
- Customer Assistance
- Payment Processing
Riding Horses, Camping and Hunting
I've been around horses, since I was 8yrs old ( helped train), I enjoy being outside doing fun actives like camping, fishing hunting ect
Timeline
Kitchen Hand
Jacksons Food Stores Corporate Office
09.2022 - 02.2024
Customer Service Representative
Albertsons
08.2021 - 08.2022
Direct Support Professional
Ambitions Of Idaho
02.2019 - 10.2020
Healthcare Assistant
BrightStar Care
06.2018 - 11.2018
Housekeeper
Saint Alphonsus Medical Center
08.2010 - 08.2016
High School Diploma -
Centennial Job Corps
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