Jessica Rogers
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Central Supply Technician
Atrium Health Stanly Manor
06.2024 - Current
- Assisted in training new central supply technicians, sharing best practices for efficient workflow management within the department.
- Improved accessibility to essential supplies by maintaining an up-to-date computerized inventory system.
- Continuously updated knowledge on industry trends, regulatory requirements, and best practices through professional development courses or seminars.
- Enhanced patient safety by implementing strict sterilization and decontamination procedures for medical equipment.
- Conducted thorough inspections of incoming shipments, verifying accuracy and quality of products received.
- Performed preventative maintenance on medical equipment, extending its lifespan while ensuring optimal functionality during patient care procedures.
- Actively participated in interdisciplinary meetings with other healthcare professionals to discuss ways to improve supply chain management within the facility.
- Supported infection control measures by adhering to strict guidelines for handling, storing, and distributing sterile items.
- Ensured timely delivery of surgical instruments by coordinating closely with surgical staff and prioritizing urgent requests.
- Reduced waste and saved resources by conducting regular audits of supplies and promptly addressing discrepancies.
- Maintained a clean and organized work environment, ensuring easy access to necessary supplies for medical staff.
Nursing Unit Secretary
Atrium Health Stanly Manor
06.2024 - Current
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Participated in unit meetings, offering valuable input on process improvements and patient care initiatives.
- Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
- Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
- Improved patient care by efficiently managing medical records and transcribing physician orders.
- Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information.
- Assisted in maintaining a safe and clean environment for patients, adhering to infection control protocols.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
CNA
Atrium Health Stanly Manor
05.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Autume Care of Bisco
01.2023 - 05.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Dedicated Nursing Association
10.2020 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Cna
Transitional Health Services of Kannapolis
03.2019 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Snap Nurse
10.2020 - 01.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Geriatric Care Aide /CNA, Float Pool
Bethany Woods Nursing And Rehabilitation
06.2019 - 03.2020
- Managed challenging behaviors effectively using de-escalation techniques, ensuring the safety of all parties involved.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Remained alert to problems or health issues of clients and competently responded.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Communicated effectively with diverse patient populations using active listening skills and cultural sensitivity, establishing trust and rapport quickly.
- Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
- Documented patient progress accurately and consistently in electronic medical records, supporting continuity of care across providers.
- Collaborated with interdisciplinary team members to develop personalized care plans for patients, optimizing health outcomes.
PCA
Woodhaven Court Assistant Living
10.2018 - 01.2019
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Home Health Aide
Always Best Care
11.2011 - 09.2018
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Direct Support Professional
COMHAR Mental Health
03.2015 - 07.2018
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Education
High School Diploma -
Philadelphia Youthbuild Charter
Philadelphia, PA11.2009
Skills
- Surgical Instrument Knowledge
- Workplace Safety
- Sterilization techniques
- Shipping and receiving
- Inventory Counts
- Data Entry
- Pallet Jack Operation
- Purchasing strategies
- Supply Management
- Customer Service
- Time Management
Timeline
Central Supply Technician
Atrium Health Stanly Manor
06.2024 - Current
Nursing Unit Secretary
Atrium Health Stanly Manor
06.2024 - Current
CNA
Atrium Health Stanly Manor
05.2023 - Current
CNA
Autume Care of Bisco
01.2023 - 05.2023
CNA
Dedicated Nursing Association
10.2020 - 01.2023
CNA
Snap Nurse
10.2020 - 01.2021
Geriatric Care Aide /CNA, Float Pool
Bethany Woods Nursing And Rehabilitation
06.2019 - 03.2020
Cna
Transitional Health Services of Kannapolis
03.2019 - 10.2022
PCA
Woodhaven Court Assistant Living
10.2018 - 01.2019
Direct Support Professional
COMHAR Mental Health
03.2015 - 07.2018
Home Health Aide
Always Best Care
11.2011 - 09.2018
High School Diploma -
Philadelphia Youthbuild Charter
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