Jessica Rogers
Lucedale,MS
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Housekeeper
Brown And Root Industries
Theodore, AL
06.2021 - Current
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Cafeteria Worker
Agricola Elementary School
Agricola, MS
07.2020 - 05.2021
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Stocked shelves with necessary supplies for cafeteria operations.
- Operated cash registers accurately and efficiently to process payments from customers.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Followed health and safety regulations when preparing meals or handling food products.
- Served customers quickly and efficiently while maintaining high standards of customer service.
Residential House Cleaner
Self-employeed
Lucedale, MS
03.2014 - 10.2017
- Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
- Washed walls and ceilings as needed.
- Vacuumed carpets and upholstered furniture.
- Changed linens on beds as requested by clients.
- Scrubbed kitchen counters, cabinets and backsplashes.
- Performed deep-cleaning projects such as tile grout scrubbing or waxing floors.
- Assisted in laundry services including washing, drying, and folding linens.
Server
Hook Line And Sinker Seafood Restaurant
Agricola, MS
08.2009 - 12.2011
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
Education
High School Diploma -
Stanford Christian Academy
Semmes, ALSkills
- Communication
- Time Management
- Organizational Skills
- Public Speaking
- Teamwork and Leadership
- Good Telephone Etiquette
- Multitasking
- Flexible and Adaptable
Certification
- Serv Safe
Timeline
Housekeeper
Brown And Root Industries
06.2021 - Current
Cafeteria Worker
Agricola Elementary School
07.2020 - 05.2021
Residential House Cleaner
Self-employeed
03.2014 - 10.2017
Server
Hook Line And Sinker Seafood Restaurant
08.2009 - 12.2011
High School Diploma -
Stanford Christian Academy