Jessica Romanczyk
Grandy,NC
Summary
To seek and maintain full-time position where I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Focused on providing vital support to all clients. Excellent multitasking, organizational and conflict resolution skills. Highly motivated to assist anyone in crisis.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pipefitter
Norfolk Naval Shipyard
02.2021 - Current
- install, maintain and remove shipboard piping systems necessary to support the overhaul and repair of Naval ships and submarines.
- Coordinated movement of materials and equipment to job sites.
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Mounted brackets and hangers on walls and ceilings to hold pipes in place.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Fabricated, assembled, installed and maintained piping systems.
Paralegal
Sharp, Graham, Baker, & Varnell, LLP
05.2020 - 02.2021
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Researched state statutes, decisions, legal articles, codes and documents.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Managed billable hour tracking, payroll, client invoicing and schedules.
Support Enforcement Specialist
Dept of Social, Support VA
08.2019 - 01.2020
- Interviewing clients and noncustodial parents in order to complete reviews for court proceedings, produce documents for court hearings, testify for court hearings, investigate information to locate noncustodial parents, search sites to find information to locate noncustodial parents, impute information into
- VA system for employment, address, and information provided by the client
- Talk to clients, noncustodial parents, employers, attorneys, and other agencies
- Ensure all orders such as arrest, commitments, and modification orders are correctly processed
- Working with noncustodial parents on payment arrangements, modifying child support orders, and advice on potential employment information.
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
Income Maintenance Worker
Currituck County Social Services
11.2018 - 07.2019
- Take applications for Medicaid programs which includes data entry into the
- NC management system, process applications for all Medicaid programs, evaluate all applications for all programs for eligibility, explain all programs to clients, input all information/evidence into the NC system, compute manual budget to determine eligibility, generate notices, maintain all ongoing cases for eligibility and ensure all documentation is correct and accurate for all cases, document all change in review cases and send change notices to clients, answer any questions that clients may have regarding their benefits or changes in benefits.
Child Support Enforcement Agent
Young Williams / Kitty Hawk
07.2011 - 11.2018
- Interviewing clients and noncustodial parents in order to complete reviews for court proceedings, produce documents for court hearings, testify for court hearings, investigate information to locate noncustodial parents, search sites to find information to locate noncustodial parents, impute information into
- NC system for employment, address, and information provided by the client
- Talk to clients, noncustodial parents, employers, attorneys, and other agencies
- Ensure all orders such as arrest, commitments, and modification orders are correctly processed
- Working with noncustodial parents on payment arrangements, modifying child support orders, and advice on potential employment information
- Currently have 750 cases in my caseload.
- Monitored cases for support order compliance and made adjustments.
- Performed case management tasks to enforce court-ordered child support obligations.
- Explained policies, procedures and instructions to parents.
Correctional Officer
St. Brides Correctional Center
01.2011 - 07.2011
- Ensure the safety of all inmates and other officers, watch over all inmates
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Searched building and grounds, living quarters and work areas for contraband.
Loan Originator
AM Financial Corp
06.2003 - 12.2009
- Knowledgeable of originating, processing, and closing loans, interviewing potential clients, received loan applications, and locked in loans at a specific rate
- Accurately processed loans entailing collecting information from clients and reviewing files before going to underwriting, collected information from attorneys and insurance agents, and reviewed data to setup loan closings.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collected information from banks, institutions and employers to assess applicant eligibility.
Accounts Payable Clerk
Victory Chevrolet
03.2001 - 05.2003
- Voice mail and in-person client traffic
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Investigated daily variances and corrected errors to resolve discrepancies.
Education
Master's Degree - Masters of Science - Criminal Justice, Correctional Rehabilitation
University of Cincinnati
Cincinnati, OH08.2015
bachelors - Criminal Justice
ITT Technical Institute
Norfolk, VA06.2013
Skills
- Quick learner
- Strategic Planner
- Critical Thinking Skills
- Multi-tasker
- Strong work ethic
- Organized and efficient
- Legal Research
- Excellent verbal and written communication skills
- Active listening
- Computer program proficiency
- Complex Problem-Solving
- Emotional Awareness
Certification
CPA
DOCUMENTATION
TRANSCRIPTION
BUDGET
ACCOUNTING
QUICKBOOKS PRO
EXCEL
INTERVIEWING
MICROSOFT POWERPOINT
MEDICAID
DATA ENTRY
MAINTENANCE
MICROSOFT EXCEL
CLOSINGS
CLOSING
MICROSOFT WORD
LOANS
CREDIT
PAYROLL
CREDIT SCORES
QUICKBOOKS
DETAIL-ORIENTED
TELEPHONE
SECURITY
SOCIAL SERVICES
ARRANGEMENTS
ACCOUNTS PAYABLE
EXCELLENT WRITTEN AND
VERBAL COMMUNICATION
Timeline
Pipefitter
Norfolk Naval Shipyard
02.2021 - Current
Paralegal
Sharp, Graham, Baker, & Varnell, LLP
05.2020 - 02.2021
Support Enforcement Specialist
Dept of Social, Support VA
08.2019 - 01.2020
Income Maintenance Worker
Currituck County Social Services
11.2018 - 07.2019
Child Support Enforcement Agent
Young Williams / Kitty Hawk
07.2011 - 11.2018
Correctional Officer
St. Brides Correctional Center
01.2011 - 07.2011
Loan Originator
AM Financial Corp
06.2003 - 12.2009
Accounts Payable Clerk
Victory Chevrolet
03.2001 - 05.2003
Master's Degree - Masters of Science - Criminal Justice, Correctional Rehabilitation
University of Cincinnati
bachelors - Criminal Justice
ITT Technical Institute
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