Jessica Romanczyk
Grandy,NC
Summary
To seek and maintain full-time position where I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Focused on providing vital support to all clients. Excellent multitasking, organizational and conflict resolution skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pipefitter Apprentice
Norfolk Naval Shipyard
02.2021 - Current
- install, maintain and remove shipboard piping systems necessary to support the overhaul and repair of Naval ships and submarines.
- Coordinated movement of materials and equipment to job sites.
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Mounted brackets and hangers on walls and ceilings to hold pipes in place.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Fabricated, assembled, installed and maintained piping systems.
- Observed safe work rules and utilized fall protection and PPE.
- Read and interpreted specifications, diagrams and blueprints for job.
- Handled all responsibilities for piping systems, including fabricating, assembling, installing and maintaining.
- Managed movement of materials and equipment to different job sites.
- Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
- Inspect work areas to ensure that they are clean and free from obstructions.
- Locate blockages in lines using video cameras or other diagnostic equipment.
Paralegal
Sharp, Graham, Baker, & Varnell, LLP
05.2020 - 02.2021
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Researched state statutes, decisions, legal articles, codes and documents.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Managed billable hour tracking, payroll, client invoicing and schedules.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Organized client calendars, prepared mailings and handled high call volumes.
- Interviewed clients and obtained vital case information to support associates.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Prepared clients for appointments, depositions and testimony.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Coordinated subpoena services and other support activities for legal office.
- Identified and analyzed legal documents, discoveries and contracts.
Support Enforcement Specialist
Dept of Social, Support VA
08.2019 - 01.2020
- Interviewing clients and noncustodial parents in order to complete reviews for court proceedings, produce documents for court hearings, testify for court hearings, investigate information to locate noncustodial parents, search sites to find information to locate noncustodial parents, impute information into
- VA system for employment, address, and information provided by the client
- Talk to clients, noncustodial parents, employers, attorneys, and other agencies
- Ensure all orders such as arrest, commitments, and modification orders are correctly processed
- Working with noncustodial parents on payment arrangements, modifying child support orders, and advice on potential employment information.
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Prepared documentation of administrative and legal actions related to child support orders.
- Maintained legal documents for court proceedings and submitted testimony.
- Examined legal documents and assured adherence to laws and court procedures.
- Oversaw filing of legal documents.
Income Maintenance Worker
Currituck County Social Services
11.2018 - 07.2019
- Take applications for Medicaid programs which includes data entry into the
- NC management system, process applications for all Medicaid programs, evaluate all applications for all programs for eligibility, explain all programs to clients, input all information/evidence into the NC system, compute manual budget to determine eligibility, generate notices, maintain all ongoing cases for eligibility and ensure all documentation is correct and accurate for all cases, document all change in review cases and send change notices to clients, answer any questions that clients may have regarding their benefits or changes in benefits.
Child Support Enforcement Specialist
Young Williams / Kitty Hawk
07.2011 - 11.2018
- Interviewing clients and noncustodial parents in order to complete reviews for court proceedings, produce documents for court hearings, testify for court hearings, investigate information to locate noncustodial parents, search sites to find information to locate noncustodial parents, impute information into
- NC system for employment, address, and information provided by the client
- Talk to clients, noncustodial parents, employers, attorneys, and other agencies
- Ensure all orders such as arrest, commitments, and modification orders are correctly processed
- Working with noncustodial parents on payment arrangements, modifying child support orders, and advice on potential employment information
- Currently have 750 cases in my caseload.
- Monitored cases for support order compliance and made adjustments.
- Performed case management tasks to enforce court-ordered child support obligations.
- Explained policies, procedures and instructions to parents.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Provided guidance on available remedies for non-payment or delinquency in payment of child support obligations.
- Attended court hearings related to enforcement actions taken against delinquent payers of child support obligations.
- Negotiated settlements between custodial and non-custodial parents when appropriate.
- Advised clients on their rights under applicable state laws concerning child support issues.
- Reviewed existing orders periodically to ensure compliance with current laws and regulations.
- Assessed client financial information and prepared reports for court proceedings.
- Coordinated activities with other agencies providing services related to child support enforcement.
- Analyzed legal documents to ensure accuracy of child support orders.
- Initiated wage garnishment proceedings when necessary.
- Responded to inquiries from employers regarding proper withholding procedures for child support payments.
- Identified sources of income for delinquent payers through asset searches.
- Prepared correspondence, subpoenas, affidavits, motions, pleadings and other legal documents as needed.
- Assisted in the preparation of evidence for court hearings related to enforcement actions.
- Coordinated with other agencies to ensure timely receipt of funds from non-custodial parents.
- Adhered strictly to confidentiality guidelines when handling sensitive client information.
Correctional Officer
St. Brides Correctional Center
01.2011 - 07.2011
- Ensure the safety of all inmates and other officers, watch over all inmates
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Searched building and grounds, living quarters and work areas for contraband.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Maintained clear and open communications with facility areas to support safe operations.
Loan Originator
AM Financial Corp
06.2003 - 12.2009
- Knowledgeable of originating, processing, and closing loans, interviewing potential clients, received loan applications, and locked in loans at a specific rate
- Accurately processed loans entailing collecting information from clients and reviewing files before going to underwriting, collected information from attorneys and insurance agents, and reviewed data to setup loan closings.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Responded promptly to customer inquiries regarding their loan status or any additional information needed by the lender.
- Organized paperwork for submission to underwriting department for review prior to finalizing loans.
- Met with borrowers to discuss needs and promoted financial products and services.
- Monitored loan status and communicated updates with customers.
- Assisted borrowers through the entire loan process from application to closing.
- Negotiated loan terms and conditions with customers.
- Conducted regular follow-up calls with clients throughout the mortgage process to ensure timely completion of documents or steps needed for approval or closing.
Accounts Payable Clerk
Victory Chevrolet
03.2001 - 05.2003
- Voice mail and in-person client traffic
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Investigated daily variances and corrected errors to resolve discrepancies.
Education
Occupational Certificate -
Tidewater Community College
Portsmouth, VA07-2022
Master's Degree - Masters of Science - Criminal Justice, Correctional Rehabilitation
University of Cincinnati
Cincinnati, OH08.2015
bachelors - Criminal Justice
ITT Technical Institute
Norfolk, VA06.2013
Skills
- Quick learner
- Strategic Planner
- Critical Thinking Skills
- Multi-tasker
- Strong work ethic
- Organized and efficient
- Legal Research
- Excellent verbal and written communication skills
- Active listening
- Computer program proficiency
- Complex Problem-Solving
- Emotional Awareness
- Pipe Measuring
- Job order prioritization
- Material prepping
- Flange Installation
- Blueprint Interpretation
- Hand and power tools
- Pipe cutting
- Pipe Hanger Installation
- Safety Procedures
- Measurement accuracy
- Problem-Solving
- Decision-Making
- Safety Protocols
Qualifications and Certificates
- Adheres to all shop processes
- Intro to Basic Hand Tools
- Piping & Components
- Intro to Fasteners
- Intro to Pipes and Methods of Attachments
- Intro to Shop Mathematics and Measurements
- Deliberate Malpractice
- Blueprint Reading(Pipe)
- Non Nuclear Quality Control Module 4 Material Control
- Non Nuclear Quality Control Module 5 Cleanliness
- Non Nuclear Module 6 Safety Environment
- Non Nuclear Quality Control Module 7 using Temporary Services and Equipment
- Non Nuclear Execution Course
- Flange Mechanical and Methods
- Hot Work Control for Grinding/Brazing
- Inspection and Verification
- Level 1
- Nuclear Interface p73 Pipe Fitting P1-P2 Pipe Fitting
- Silver Braze Fit Up
- Steam Plant Biennial Testing
- Submarine Indoc Sub Safe Awareness
- Dial Caliper
- Outside Micrometer
- Vernier Caliper
- Basic Respirator Training
- Corporate Confined Space Awareness
- Hazard Communication Brief
- Asbestos O&M for Shop 56
- Fire Watch
- Basic Lean Six Sigma
- Apprentice Competency Written Test: Year 1, 2 and 3
- Re-entry Control Annual Occupational Safety and Health Awareness
- 056CTD 2nd and 3rd Year Apprentice Practical
- Yellow Belt Training
- Sexual Assault Prevention and Response
- Privacy Act and Personally Indetifiable Information Awareness
Timeline
Pipefitter Apprentice
Norfolk Naval Shipyard
02.2021 - Current
Paralegal
Sharp, Graham, Baker, & Varnell, LLP
05.2020 - 02.2021
Support Enforcement Specialist
Dept of Social, Support VA
08.2019 - 01.2020
Income Maintenance Worker
Currituck County Social Services
11.2018 - 07.2019
Child Support Enforcement Specialist
Young Williams / Kitty Hawk
07.2011 - 11.2018
Correctional Officer
St. Brides Correctional Center
01.2011 - 07.2011
Loan Originator
AM Financial Corp
06.2003 - 12.2009
Accounts Payable Clerk
Victory Chevrolet
03.2001 - 05.2003
Occupational Certificate -
Tidewater Community College
Master's Degree - Masters of Science - Criminal Justice, Correctional Rehabilitation
University of Cincinnati
bachelors - Criminal Justice
ITT Technical Institute