Jessica Rosales
Miami,FL
Summary
Proven professional with a track record of enhancing customer satisfaction at Jessinktattoo through exceptional service and high-quality work. Skilled in customer assistance and artistic design, consistently contributing to increased clientele base and positive referrals. Demonstrates strong work ethic, organizational abilities, and a commitment to maintaining clean, safe environments. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Cajera
Ernie's Acai
04.2024 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Tatuadora
Jessinktattoo
06.2017 - 11.2023
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Accepted and processed customer payments.
- Kept areas neat and clean and equipment sanitized.
- Streamlined appointment scheduling for improved efficiency, ensuring timely completion of tattoo projects.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Grew client base by marketing services.
- Applied permanent tattoos using indelible, non-toxic ink.
- Maintained schedule and kept appointment times.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Implemented innovative marketing strategies, such as offering limited-time promotions or participating in community events to attract new clients.
Mesera
Restaurante El Guerrero
02.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Improved dining experience by providing prompt, attentive service to guests.
Education
Associate of Arts -
Unellez
Barinas Venezuela02.2011
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Cleaning and sanitizing
Reliability and punctuality
Organizational abilities
Honest and Dependable
Professionalism
Reliable and Responsible
Languages
Spanish
Full Professional
Timeline
Cajera
Ernie's Acai
04.2024 - 06.2024
Mesera
Restaurante El Guerrero
02.2021 - 04.2023
Tatuadora
Jessinktattoo
06.2017 - 11.2023
Associate of Arts -
Unellez