Jessica Rosas
Desert Hot Springs,CA
Summary
Dynamic professional with a proven track record in elder care and project coordination, notably with Ihss. Excelled in building relationships and enhancing customer satisfaction, leveraging skills in MS Office and time management. Achieved milestones through effective problem-solving and dependable project leadership, ensuring operational excellence and compassionate patient care.
Overview
16
16
years of professional experience
Work History
Caregiver
Ihss
02.2009 - Current
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Built strong relationships with clients to deliver emotional support and companionship.
Coordinator
Facility
05.2012 - 07.2016
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Education
GED -
Desert Hot Springs High School
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Customer Service
- Data Entry
- Relationship Building
- MS Office
- Project Coordination
- Work Planning and Prioritization
Timeline
Coordinator
Facility
05.2012 - 07.2016
Caregiver
Ihss
02.2009 - Current
GED -
Desert Hot Springs High School