Jessica Rose
Burleson
Summary
Seasoned Assistant Property Manager bringing proven skills in negotiating, preparing and finalizing lease agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
9
9
years of professional experience
Work History
Assistant Manager
RPM Living, Knightvest Residential,
06.2018 - 05.2024
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Consultant
Advenir
04.2015 - 06.2017
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Education
High School Diploma -
Legacy High School
Skills
- Ability to Work in a Team
- Ability to Multitask
- Ability to Work Under Pressure
- Fast Learner
- Adaptability
- Effective Time Management
- Customer Service
- Property Management
- Data Entry
- Account Management
- Billing
- Microsoft Office Suite
Timeline
Assistant Manager
RPM Living, Knightvest Residential,
06.2018 - 05.2024
Leasing Consultant
Advenir
04.2015 - 06.2017
High School Diploma -
Legacy High School
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