Jessica Rosenfield
Westford,Massachusetts
Summary
Hard working and motivated professional with excellent organizational skills. Works well under pressure utilizing time management and prioritization. Looking for an opportunity to engage my skill set and grow professionally.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Ballentine Partners
Waltham
10.2021 - Current
- Produce, review, and facilitate delivery of confidential client-facing materials in collaboration with numerous teams
- Provide senior team members with time management and scheduling support
- Manage inventory of essential office supplies
- Manage relationships and work orders with property management and other vendors
- Contribute to workplace morale by organizing and operating social events for staff
- Ensure security, integrity, and confidentiality of data.
Administrative assistant/ surgical scheduler/ Live Donor Coordinator
Roger Jenkins Transplant Institute
Burlington
03.2018 - 10.2021
- Oversee calendar management for two renowned surgeons, including surgical procedures, live donor evaluations, patient appointments, and managerial meetings
- Coordinate travel arrangements for physicians
- Track and process expenses to ensure timely reimbursement
- Monitor credentialling requirements for physicians to ensure compliance
- Guide patients through process of disability claims and Family Medical Leave Act requests
- Direct patients with care and emotional intelligence toward the appropriate specialist
- Collaborate with external facilities and service providers to obtain medical records on behalf of patients
- Use customer service and problem-solving skills to reach a solution
- Manage collection of co-payments and reconciliation of office cash balances to ensure accuracy.
Registration and Scheduling coordinator/Hospital Follow-up liaison
Beth Israel Lahey Health
Burlington
09.2016 - 03.2018
- Initiate patient scheduling activities by prioritizing and assessing a variety of sources including patient phone calls, orders, and scheduling orders on work queues
- Answer and triage varied patient telephone calls, directing them to the appropriate internal resource
- Manage collection of co-payments and reconciliation of office cash balances to ensure accuracy.
Education
Lead Teacher Certification
Fisher College
Boston MASkills
- Time Management Skills
- Interpersonal Communication Skills
- Multitasking
- Detail Oriented
- Excellent Customer Service Skills
- MS Word, Excel, and Outlook
- Data Entry
- Program Knowledge of Epic
Languages
Spanish
Timeline
Administrative Assistant
Ballentine Partners
10.2021 - Current
Administrative assistant/ surgical scheduler/ Live Donor Coordinator
Roger Jenkins Transplant Institute
03.2018 - 10.2021
Registration and Scheduling coordinator/Hospital Follow-up liaison
Beth Israel Lahey Health
09.2016 - 03.2018
Lead Teacher Certification
Fisher College
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