Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessica Roundtree

PTCB Certified Pharmacy Technician
San Ramon,CA

Summary

Dynamic Certified Pharmacy Technician with extensive experience in inpatient pharmacy at St Elizabeth and retail pharmacy at Walmart, excelling in IV preparation, medication dispensing and customer service. Worked with systems such as EPIC, Pyxis, and CATO in hospital setting, Proven track record in training staff and optimizing workflows, enhancing operational efficiency. Strong attention to detail and problem-solving skills, committed to maintaining high standards of patient care and compliance with HIPAA regulations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

St Elizabeth Hospital Florence
03.2022 - Current
  • Compounded IV drugs for admitted patients and maintained USP standard cleanliness in IV room.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Counted, measured, and compounded medications following standard procedures.
  • Restocked pharmacy shelves with current merchandise to rotate through pharmacy stock and not allow drug to expire before being used.
  • Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
  • Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
  • Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
  • Supported pharmacists in compounding custom medications according to individual patient needs.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.

Certified Pharmacy Technician Lead

Walmart Pharmacy
09.2007 - 03.2022

My career at Walmart Pharmacy: I worked as a pharmacy tech for 14 years total in retail with Walmart. I climbed the ladder to lead tech and was in that role the last 4 years of my career with them and immunized patients my final year with them as well.


My duties included: Providing excellent customer service, immunizing, training new techs, directing/delegating tech duties, input new prescriptions into the computer/update patient profile/verify allergies,resolute insurance issues, filling scripts, register duties/answer customer questions, ordering supplies, writing tech schedule, checking in drug order, stocking, pulling outdates, returning scripts that were not picked up, Answering phone calls, clean, and help maintain a sterile working environment.

Shift Manager

Movie Gallery
2006 - 2008

Managed other employees, Assisted with customer service, completed opening/closing shift duties, completed daily tasks, pushed for upsales/exceeded target goals, cleaning

Sales Floor Associate/Cashier

Walmart
2004 - 2006

Stocking shelves/ringing out customers, greeting customers/assist with locating items/advise on product info, clean, zone, maintaining knowledge of current sales/understanding policies, watch for and recognize theft and know how to prevent or handle these situations, arrange merchandise to promote sales

Education

Williamstown Independent Schools
Williamstown, KY
05-2006

Skills

  • Data entry
  • Attention to detail
  • Extensive knowledge of Pharmacy
  • Problem-solving skills
  • Flexible to job needs
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Eager to learn/understand the job
  • Medication dispensing
  • Team collaboration
  • Pharmaceutical calculations
  • Always looking for ways to better myself/advance my career
  • Workflow optimization
  • Prescription interpretation
  • Pharmacist support
  • Drug storage procedures
  • Advanced math skills
  • Aseptic techniques
  • Inventory management
  • HIPAA
  • Updating medication histories
  • Intravenous admixture preparation
  • Time management
  • Multitasking and organization
  • Empathy and patience
  • Verbal and written communication
  • Medication preparation
  • Equipment operation
  • Record keeping
  • Medication safety protocols
  • Refill requests
  • Troubleshooting malfunctioning equipment

Certification

  • CPhT - PTCB Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

St Elizabeth Hospital Florence
03.2022 - Current

Certified Pharmacy Technician Lead

Walmart Pharmacy
09.2007 - 03.2022

Shift Manager

Movie Gallery
2006 - 2008

Sales Floor Associate/Cashier

Walmart
2004 - 2006

Williamstown Independent Schools
Jessica RoundtreePTCB Certified Pharmacy Technician