Jessica Rowell
Lorena,TX
Summary
Dynamic professional with a strong background in early childhood education and sales management, notably at Victoria's Secret & PINK. Proven ability to foster nurturing environments and enhance customer engagement. Skilled in activity planning and relationship building, leveraging patience and tact to drive satisfaction and loyalty. Committed to promoting social and emotional growth in diverse settings.
Overview
9
9
years of professional experience
Work History
Au Pair
Mothers Day Out Preschool & Kindergarten
Waco, TX
07.2022 - Current
- Supervised daily activities to ensure safety and engagement in educational settings
- Assisted in curriculum implementation, fostering a nurturing learning environment
- Developed and maintained positive relationships with children and families
- Coordinated age-appropriate games and activities promoting social interaction
- Prepared educational materials, reinforcing lesson plans effectively
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Organized activities that enhanced children's physical, emotional, and social well-being.
Sales Manager
Victoria's Secret & PINK
08.2018 - 10.2020
- Developed and executed sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on effective selling techniques and product knowledge.
- Collaborated with marketing teams to create promotional campaigns that aligned with brand objectives.
- Analyzed sales data to identify trends, optimize inventory levels, and improve stock management.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Associate
Edward Jones
Godfrey, IL
02.2016 - 04.2018
- Supported financial advisors in client account management and relationship building.
- Executed daily operational tasks to ensure timely processing of client transactions.
- Assisted in preparing client reports and documentation for investment reviews.
- Implemented office organization strategies to enhance workflow efficiency.
- Coordinated appointment scheduling and maintained accurate client records in CRM system.
- Facilitated communication between clients and financial advisors to address inquiries effectively.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
Education
Diploma - General Studies
East Alton Wood River High School
Wood RiverLewis And Clark Community College
Godfrey, ILSkills
- Cultural immersion
- Social skills development
- Infant care experience
- Toddler care experience
- Childcare expertise
- Household operations
- Safety
- Meal preparation
- Activity planning
- Patience and tact
- Special needs experience
- Early childhood education
- Customer engagement
- Store opening and closing
- Critical thinking
- Team supervision
- Sales team leadership
- Marketing strategies
Timeline
Au Pair
Mothers Day Out Preschool & Kindergarten
07.2022 - Current
Sales Manager
Victoria's Secret & PINK
08.2018 - 10.2020
Associate
Edward Jones
02.2016 - 04.2018
Diploma - General Studies
East Alton Wood River High School
Lewis And Clark Community College