Jessica Rudolph
West Islip,NY
Summary
Driven and reliable hospitality worker with 10+ years experience and a BS in Foodservice Management seeking a new challenge and looking to expand experience in the industry. Adept at balancing fast paced work environments and multiple tasks while giving high levels of customer service with a kind and courteous demeanor.
Overview
8
8
years of professional experience
Work History
Catering Supervisor
Taos Ski Valley
11.2022 - 04.2024
- Supported the Events Operations Manager in ensuring day to day operations ran efficiently and smoothly.
- Planned, executed and supervised all events, both internal and private, from set up to break down.
- Acted as single point of contact during events for the client and guests, and coordinated F&B service with the Catering Chef de Cuisine and BOH staff.
- Helped to coordinate and oversaw high profile, week long, $500k+ event during peak ski season.
- Regularly managed multi-event weekends involving various venues, quick flips, and back to back weddings in a high elevation (10,800') environment with variable and challenging weather conditions.
- Administrative duties included team scheduling, ordering, creating pull lists, and maintaining communication for planning and logistics between sales team and all other departments at resort.
Lead Baker
Polebridge Mercantile
04.2022 - 11.2022
- Responsible for leading a team in an off-grid bakery to produce 1000+ pastries daily.
- Created production lists, assigned tasks and maintained the flow of bakery while running ovens and communicating with FOH.
- Experience with high volume baking including yeast doughs, laminated puff dough and breads.
- Oversaw all product coming out of bakery to ensure consistency and quality.
FOH/BOH
The Rosendale Cafe
09.2017 - 09.2021
- Worked all positions in family-run vegetarian restaurant including cook, baker, server, cashier, bartender and host.
- BOH responsibilities included cash handling, inventory, ordering, making weekly and daily specials, prep work and working directly on the line and on the floor.
- Interacted with customers to provide an exceptional level of service while multi-tasking in fast-paced environment.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food with thorough menu knowledge of ingredients, item sourcing and preparation methods.
FOH and Event Server
ElmRock Inn
08.2017 - 10.2017
- FOH duties for 6 room boutique farm-to-table B&B included reservations, guest check-ins, breakfast set up and service, general upkeep of inn.
- Catering server for both onsite and offsite catering events from intimate multi-course wine dinners to weddings up to 200 guests with focus on event prep, setup and breakdown, wine service, passing of hors d'oeuvres.
- Fostered enjoyable atmosphere through friendly guest interactions.
Supervisor
Sodexo
08.2016 - 05.2017
- Responsible for the oversight of day-to-day activities of staff of 85 and assigned responsibility for specific work or functional activities as directed by upper management.
- Complied with and enforced all Sodexo and HACCP policies and procedures.
- Assisted in ensuring a safe working environment throughout the facility for all employees.
- Maintained key control of operations and responsible for activities to ensure opening, closing and daily procedures are completed.
Education
BS in Foodservice and Restaurant Administration -
SUNY Oneonta
Oneonta, NY05.2016
Skills
- Attention to detail
- Team orientated
- Multi-tasker
- Highly organized
- Responsible and reliable
- Exceptional customer service
- Calm attitude
Additional Information
Private Nanny, Kingston, NY
March 2018-September 2021
Server, Cooperstown All Star Village Oneonta, NY
May - August 2017
FOH Intern, Ausable Club, St. Huberts, NY
May - August 2015
References
Michael Gammon, Events Operations Manager, TSV (505) 692-8964
Will Hammerquist, Owner, Polebridge Mercantile (406) 888-5105
Lily Morganstern, Manager/Owner, The Rosendale Cafe (845) 658-9048
Timeline
Catering Supervisor
Taos Ski Valley
11.2022 - 04.2024
Lead Baker
Polebridge Mercantile
04.2022 - 11.2022
FOH/BOH
The Rosendale Cafe
09.2017 - 09.2021
FOH and Event Server
ElmRock Inn
08.2017 - 10.2017
Supervisor
Sodexo
08.2016 - 05.2017
BS in Foodservice and Restaurant Administration -
SUNY Oneonta
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