Jessica Ruffin
Clarksville,TN
Summary
Dynamic HR Coordinator with extensive experience at Vanderbilt University Medical Center, excelling in onboarding and payroll processing. Proven ability to enhance employee relations through effective communication and meticulous record-keeping. Proficient in Workday and Excel, I consistently deliver results while fostering collaboration across teams. Strong organizational skills drive successful project management and administrative support. Motivated Human Resources Coordinator accomplished in managing agency relations, business planning and time tracking. Dedicated to increasing efficiency through standard process development and implementation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
HR Coordinator/TempForce Manager
Vanderbilt University Medical Center
12.2021 - Current
- Coordinated onboarding for new hires, ensuring timely completion of paperwork and training.
- Maintained accurate records using Workday, Kronos, ADP, Excel ensuring policy and HIPPA compliance.
- Responded to employee inquiries regarding benefits policies, promoting positive employee relations.
- Processed payroll and resolved discrepancies, contributing to timely and accurate compensation.
- Scheduled interviews and supported talent acquisition efforts across departments.
- Provided administrative support for HR projects and communications across multiple teams.
Sr. Administrative Assistant / Fellowship Coordinator
Vanderbilt University Medical Center
11.2019 - 12.2021
- Managed executive calendars and coordinated scheduling for surgeons and leadership.
- Developed and maintained filing systems, enhancing document retrieval processes.
- Prepared reports, spreadsheets, and presentations supporting clinical and HR operations.
- Facilitated communication between departments, fostering collaboration and information sharing.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address issues that arise.
- Maintained digital and physical records using SharePoint, Excel, and MS Office.
- Supported onboarding and credentialing of clinical staff, ensuring timely document processing.
- Arranged travel, reimbursements, and event logistics for internal and external stakeholders.
Workers' Compensation Specialist
Vanderbilt University Medical Center
07.2018 - 11.2019
- Coordinated with insurance providers, medical staff, and employees to process claims.
- Provided clear and professional communications to injured employees regarding claim status.
- Maintained and organized, compliant case records for audit and legal review.
- Supported administrative operations through accurate documentation and data management.
- Processed workers' compensation claims accurately, ensuring compliance with regulations and internal policies.
Workers' Compensation Specialist
Tennessee Orthopedic Alliance
11.2014 - 06.2018
- Evaluated workers' compensation claims to ensure compliance with regulations and institutional policies.
- Communicate with physicians, legal teams, and case managers to manage approvals.
- Delivered administrative and customer support in a high-volume medical setting.
- Scheduled appointments and tracked patient authorizations and pre-certifications.
Administrative Assistant
Howell Allen Clinic
01.2004 - 10.2014
- Organized and scheduled patient appointments and verified insurance optimizing clinic workflow and enhancing patient experience.
- Managed electronic medical records, legal forms, and confidential patient information using advanced healthcare software, ensuring accuracy and confidentiality of patient information.
- Coordinated depositions and communication between physicians, attorneys, and patients.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Provided executive support with document prep, and travel coordination.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
High School Diploma -
Sycamore High School
Pleasant View, TN05-2002
Human Resources Associate Professional Certificate
HRCI
Alexandria, VASkills
- Communication
- Organization
- Attention to detail
- Tech Proficiency
- Time Management
- Problem solving
- Executive calendar & travel coordination
- Project tracking & documentation
- Proficiency in MS office, Workday, Kronos, SharePoint, Excel, ADP, Zoom, Microsoft Teams, NextGen, Greenway Prime Suite, Cerner
- Typing 50 WPM
CONTACT
- Jruffin29@yahoo.com
- (615) 406-8738
- Clarksville, TN 37043
Certification
- Recruiter Academy Certified Recruiter- Dec. 2024
Timeline
HR Coordinator/TempForce Manager
Vanderbilt University Medical Center
12.2021 - Current
Sr. Administrative Assistant / Fellowship Coordinator
Vanderbilt University Medical Center
11.2019 - 12.2021
Workers' Compensation Specialist
Vanderbilt University Medical Center
07.2018 - 11.2019
Workers' Compensation Specialist
Tennessee Orthopedic Alliance
11.2014 - 06.2018
Administrative Assistant
Howell Allen Clinic
01.2004 - 10.2014
High School Diploma -
Sycamore High School
Human Resources Associate Professional Certificate
HRCI
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