Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Ruprecht

Attleboro,MA

Summary

Professional Medical manager with proven track record in managing large-scale projects and delivering on time. Skilled in project coordination, site safety, and resource allocation. Known for fostering team collaboration and adaptability to meet changing demands. Strong focus on quality control, problem-solving, and effective communication with all stakeholders.

Knowledgeable Office manager with solid background in managing mulitiple sites effectively. Demonstrated ability to oversee daily operations and ensure project timelines are met, contributing to successful project completions. Proven track record of utilizing strong leadership and organizational skills to foster team collaboration and maintain high safety standards.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Site Manager

University Orthopedics
09.2013 - Current
  • Prepare all the daily deposits
  • Train all front desk staff on the check-in/check-out process
  • Super user for Athena
  • Supervise 30 workers during their shifts in order to ensure that tasks were completed according to standards
  • Direct site activities to foster smooth and efficient operations
  • Recruit qualified personnel for front desk positions while adhering to company policies regarding hiring practices
  • Plan and develop work schedules to deliver adequate service
  • Managed between 10-15 other Therapeutic specialists
  • Wrote up plan of cares for each therapeutic student in the facility
  • Worked one-on-one with each family to implement a plan of care for each student
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Monitored, coached, and supervised team of 30 employees in 11 years
  • Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Created weekly and monthly reports and presentations for management team.
  • Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
  • Inspected cleanliness of common areas and offices.

Lead Teacher

Dr. Day Care Learning Center
01.2006 - 11.2012
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
  • Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
  • Developed and implemented classroom routines to address varying student needs.
  • Created and developed lesson plans to meet students' academic needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

CMA/ Medical Secretary

Consultants in Gastroenterology
06.2003 - 04.2005
  • Scheduled appointments for patients
  • Scheduled endoscopies, colonoscopies, liver biopsies, Hida scans etc
  • Assisted physicians with routine procedures such as H-pylori testing, lactose testing, & sigmoidoscopies
  • Demonstrated ability to accurately enter patient information into electronic medical records systems
  • Answered telephones promptly while providing a high level of customer service to callers
  • Performed accurate data entry of prescriptions, laboratory results, diagnosis codes, and insurance information
  • Maintained current knowledge of relevant state laws governing the practice of medicine
  • Prepared treatment rooms for patient examinations, kept rooms neat, and clean
  • Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
  • Achieved streamlined payroll processing, ensuring accurate and timely employee payments.
  • Implemented new software for financial analysis, increasing productivity by automating routine tasks.
  • Improved stakeholder confidence with timely and accurate financial statements.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

High School Diploma -

William E Tolman High School
Pawtucket, RI

Business Management Program -

Bay Path University
Longmeadow, MA
01.2019

Certified Medical Assistant -

The Sawyer School
Pawtucket, RI
01.2003

Skills

  • Clerical Skills
  • Microsoft Excel
  • Athena Superuser
  • Multitasking
  • Problem solver
  • Critical thinker
  • Active listener
  • Phone Skills
  • Problem-Solving
  • Customer Service
  • Staff Management
  • Site operations
  • Attention to Detail
  • Computer Skills
  • Management
  • Site coordination
  • Environmental awareness
  • Customer inquiries
  • Negotiation
  • OSHA safety requirements
  • Identifying building costs
  • Supervision of events
  • Emergency assistance
  • Conflict Resolution
  • Project Management
  • Performance reviewing
  • Schedule oversight
  • Reliability
  • Multitasking Abilities
  • Customer Relations
  • Team building
  • Employee Training
  • Professionalism
  • Time management abilities
  • Adaptability
  • Crisis Management
  • Risk Management
  • Problem-solving aptitude
  • Policy administration
  • Communication Skills
  • Reporting and documenting

Timeline

Site Manager

University Orthopedics
09.2013 - Current

Lead Teacher

Dr. Day Care Learning Center
01.2006 - 11.2012

CMA/ Medical Secretary

Consultants in Gastroenterology
06.2003 - 04.2005

Business Management Program -

Bay Path University

Certified Medical Assistant -

The Sawyer School

High School Diploma -

William E Tolman High School

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Jessica Ruprecht