Jessica Saakian
Sacramento,California
Summary
Skilled Office Assistant with a proven track record at Hearts Home Healthcare Inc, adept in administrative support and patient coordination. Excelled in managing patient files and streamlining appointment scheduling, showcasing exceptional attention to detail and time management. Fluent in Armenian, I enhanced communication and efficiency, contributing significantly to team success and patient satisfaction.
Overview
1
1
year of professional experience
Work History
Office Assistant
hearts home healthcare inc
El Dorado Hills, California
10.2022 - 03.2024
- As an Office Assistant at a home healthcare office, I provided essential administrative support to ensure smooth daily operations. I scheduled patient appointments, managed patient files, and handled billing and insurance paperwork. I answered phone calls to address patient inquiries and coordinate services, while maintaining accurate records and assisting with report preparation. I ensured compliance with healthcare regulations and supported the healthcare team in organizing patient care plans. I also facilitated communication between patients, caregivers, and healthcare providers.
- Maintained an organized filing system of paper documents and electronic files.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Answered and directed phone calls to appropriate staff members.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Copied, sorted and filed records of office activities and business transactions.
Education
Nursing
American River College
Sacramento, CASkills
- Call handling
- Proofreading
- Meeting planning
- Event preparation
- Bookkeeping
- Scheduling
- Payment processing
- Administrative support
- Mail distribution
- File maintenance
- Report writing
- Time management
- Data entry
- Task prioritization
- Training & Development
- Verbal communication
- Calm under pressure
- Attention to detail
- Team management
- fluent in Armenian
Timeline
Office Assistant
hearts home healthcare inc
10.2022 - 03.2024
Nursing
American River College
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