Jessica Tria
Sand Springs,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
Work History
Teacher
Ms.Mandis Preschool
Sand Springs, OK
04.2023 - Current
- Developing an implementing weekly four star DHS approved lesson plans that promote children's cognitive , social , emotional, and physical development.
- Preparing and serving meals and snacks while maintaining proper food safety and sanitation standards.
- Maintained clean, organized, and welcoming classroom that promoted a safe and conducive learning environment.
- Documented each child's daily activities using procare app, tracking meals, snacks, mood, classroom activities, and important notes for parents to enhance communication.
- Building positive relationships with families by maintaining open , friendly, and professional communication , both in person and through the procare parent communication platform.
- Facilitated children's growth through age-appropriate learning experiences, fostering independence, creativity, and positive social interactions.
- Working as part of a team to ensure the daily operation of the classroom runs smoothly and efficiently while meeting all licensing and DHS requirements.
Day Porter
Paradigm property realtors
Tulsa, Oklahoma
01.2017 - 04.2023
- Maintaining the cleanliness and appearance of the buildings, interior and exterior including the parking lot, entrances, and common areas.
- Sweep, mop, and buff floors; vacuum carpets and rugs; shampoo carpets and upholstery; clean restrooms, lobbies, hallways, stairwells, elevators, walkways; empty trash receptacles.
- Restocked supplies in restrooms and break rooms to ensure availability for tenants.
- Performing routine building maintenance , including replacing light bulbs and addressing minor maintenance needs.
- Conducting daily inspections to ensure the property was clean , safe and well maintained.
- Responding promptly to maintenance request and reporting any repairs or safety concerns to management.
- Building and maintaining positive professional relationships with tenants by providing friendly, responsive customer service.
- Inspect all areas for safety hazards before beginning work duties such as frayed carpet edges or loose tiles on the flooring surface.
- Maintained inventory of necessary supplies.
- Assist with move-in and move-out activities by preparing rooms for occupancy or removal of old furniture items.
Housekeeper
Merry Maids
Tulsa, Oklahoma
12.2015 - 12.2017
- Provided thorough cleaning services for residential homes , ensuring high standards of cleanliness and customer satisfaction.
- Cleaned kitchens , bathrooms bedrooms and living areas , including dusting, vacuuming , mopping , sanitizing , and polishing surfaces.
- Managed time efficiently to complete multiple homes each day while maintaining quality standards.
- Demonstrated reliability, attention to detail and professionalism when working in clients homes.
- Safely used cleaning products and equipment while following company procedures and safety guidelines.
- Delivered excellent customer service by respecting clients property, privacy and individual cleaning preferences.
Server
Olive Garden
North Little Rock, Arkansas
01.2014 - 12.2015
- Delivered exceptional customer service by providing a welcoming dining experience and responding promptly to guess needs.
- Accurately took food and beverage orders, entered orders into the POS system, and ensured timely service.
- Maintained thorough knowledge of menu items , daily specials, and promotions to answer guest questions and make recommendations.
- Resolved customer concerns professionally and courteously to promote a positive dining experience.
- Collaborated with kitchen staff and fellow team members to ensure efficient service and get satisfaction.
- Maintained a clean, organized, and sanitary dining area in accordance with company standards and health regulations.
- Handled cash, credit card and electronic transactions accurately while balancing receipts.
Education
Charles Page High School
Sand Springs, OKSkills
- Food safety compliance
- Organizational skills
- Time management
- Attention to detail
- Customer service excellence
- Team collaboration
- Problem solving
- Cash handling
Timeline
Teacher
Ms.Mandis Preschool
04.2023 - Current
Day Porter
Paradigm property realtors
01.2017 - 04.2023
Housekeeper
Merry Maids
12.2015 - 12.2017
Server
Olive Garden
01.2014 - 12.2015
Charles Page High School