Jessica Sabol
Summary
Successful operations assistant with broad knowledge in administrative tasks, project management and team coordination. Strengths include problem-solving, multitasking, and adaptability to fast-paced environments. Proven ability to streamline office operations and enhance productivity through implementing improved workflow procedures. Skilled at optimizing resources, reducing costs and improving overall efficiencies for greater organizational effectiveness. Currently expanding academic expertise in criminal justice to prepare for graduate studies in Homeland Security, combining analytical, organizational, and interpersonal skills to contribute to national and community safety initiatives.
Overview
7
7
years of professional experience
Work History
Bartending/Events & Operations Assistant
The Lodge Pasadena
Pasadena
10.2024 - 10.2025
- Supported event coordination, reservations, and member services in a high-volume hospitality environment.
- Implemented safety and security protocols for guests and staff, aligning with best practices in risk management.
- Contributed to community-focused initiatives, promoting engagement and safety awareness.
- Utilized software programs such as Excel, Word, and Access for data entry, analysis, and reporting purposes.
Director of Operations
Gibson Island Club
Gibson Island
05.2018 - 01.2023
- Managed and confirmed all dining, hotel, and event reservations while maintaining accurate POS systems.
- Developed detailed Standard Operating Procedures (SOPs) and training materials for front desk staff.
- Assisted with art gallery operations, billing, and correspondence as Assistant Art Curator.
- Prepared catering contracts, Banquet Event Orders, and event documentation efficiently.
- Created OSHA compliance handbook, ensuring adherence to safety standards in hospitality operations.
- Liaised between members and management to enhance service quality and operational efficiency.
- Oversaw daily operations to ensure smooth functionality of club services.
- Implemented training programs to enhance employee skills and service standards.
- Coordinated with department heads to align operational strategies with club goals.
Education
Bachelor of Science - Sociology/Anthropology, Criminal Justice
Towson University
Towson, MD05-2026
Associate’s Degree -
Anne Arundel Community College
Arnold, MD01.2015
Skills
- Organizational and administrative skills
- Leadership and management expertise
- Hotel and event management
- Guest services and member relations
- Microsoft Office proficiency
- Database management skills
- Data analysis and reporting
- Operational documentation
- Written and verbal communication
- Confidential information handling
- OSHA compliance knowledge
- Safety documentation expertise
- Workplace standards knowledge
- Criminal justice interest and knowledge
- Homeland security interest and knowledge
Timeline
Bartending/Events & Operations Assistant
The Lodge Pasadena
10.2024 - 10.2025
Director of Operations
Gibson Island Club
05.2018 - 01.2023
Bachelor of Science - Sociology/Anthropology, Criminal Justice
Towson University
Associate’s Degree -
Anne Arundel Community College