Jessica Saiz
Albuquerque,NM
Summary
Dedicated Home Care Provider with Good Samaritan Society, skilled in compassionate caregiving and medication administration. Enhanced patient comfort through tailored support, significantly reducing daily burdens on families. Proven ability to build rapport and provide emotional support, ensuring a positive experience for patients and their loved ones.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Care Provider
Good Samaritan Society
08.2017 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted patients with self-administered medications.
Barista/Cashier
Presbyterian Hospital
05.2016 - 03.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Associate/Cashier
Sally Beauty Holdings Inc.
06.2014 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Lead Teacher
La Petite Academy Inc.
07.2012 - 03.2013
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Gift Shop Sales Associate
Presbyterian Hospital
11.2007 - 08.2008
- Assisted colleagues with tasks as needed to ensure smooth store operations during peak hours and seasonal events.
- Kept sales floor organized, visually appealing, and well-stocked to create a favorable shopping experience for customers.
- Built strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
- Enhanced store reputation with exceptional product knowledge, assisting customers in finding the perfect gifts for various occasions.
- Maintained a clean and welcoming store environment through daily cleaning tasks such as sweeping floors, dusting shelves, and wiping down countertops.
Intern
T-Mobile
11.2006 - 08.2007
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Receptionist
City of Albuquerque
05.2006 - 08.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM05-2007
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Emotional support
- Medication administration
Certification
CPR Certificate
Timeline
Home Care Provider
Good Samaritan Society
08.2017 - Current
Barista/Cashier
Presbyterian Hospital
05.2016 - 03.2017
Sales Associate/Cashier
Sally Beauty Holdings Inc.
06.2014 - 02.2016
Lead Teacher
La Petite Academy Inc.
07.2012 - 03.2013
Gift Shop Sales Associate
Presbyterian Hospital
11.2007 - 08.2008
Intern
T-Mobile
11.2006 - 08.2007
Receptionist
City of Albuquerque
05.2006 - 08.2006
High School Diploma -
West Mesa High School
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