Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Salata

Lorain,OH

Summary

Hardworking employee enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Bus Driver

Auxilio Services
06.2022 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

School Bus Driver

First Student Transportation
02.2018 - 06.2022
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Cashier

Target
04.2013 - 03.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Supervisor

United Readers Service Inc.
08.2010 - 11.2012
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Direct Service Professional

REM Ohio
08.2009 - 02.2010
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.

Certified Pharmacy Technician

Walgreen's Pharmacy
05.2006 - 08.2009
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

CVS Pharmacy
07.2005 - 05.2006
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

High School Diploma -

Marion L Steele High School
Amherst, OH
06.2004

Skills

  • Passenger Safety
  • Customer service
  • Commercial Driving
  • Clean Driving Record
  • Effective communication
  • Emergency procedures
  • Pre-trip inspections
  • Local Route Knowledge

Timeline

Bus Driver

Auxilio Services
06.2022 - Current

School Bus Driver

First Student Transportation
02.2018 - 06.2022

Cashier

Target
04.2013 - 03.2014

Supervisor

United Readers Service Inc.
08.2010 - 11.2012

Direct Service Professional

REM Ohio
08.2009 - 02.2010

Certified Pharmacy Technician

Walgreen's Pharmacy
05.2006 - 08.2009

Pharmacy Technician

CVS Pharmacy
07.2005 - 05.2006

High School Diploma -

Marion L Steele High School

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Jessica Salata