Jessica Salinas
Floresville,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Great in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
McCoy's Building Supply
06.2019 - Current
- Managed opening and closing procedures
- Assisted contractors in building their homes from start to finish. Making sure material is ordered and delivered in a timely manner.
- Provided open communication through e-mail, text and phone calls with everyone involved
- Interviewed, hired, and trained staff associates
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Trained and guided team members to maintain high productivity
- Handled problematic customers and clients to assist employees and maintain excellent customer service
- Monitored daily cash discrepancies and inventory shrinkage
- Created and maintained safe and secure work environment
- Walked through store areas to identify and proactively resolve issues impacting operations
- Staying on top of inventory levels assuring product availability
- Reported issues to higher management with great detail
Department Supervisor
Home Depot
09.2003 - 06.2019
- Managed team of 5-20 employees, delegated tasks and held each employee accountable for completing assignments
- Coached and trained employees
- Maintained stock, cleanliness, organization and provided excellent customer service
- Followed up with customers on installs and special orders
- Communicated with managers to maintain transparency
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
Education
GED -
Kenedy High School
Kenedy, Tx05.1996
Skills
- Customer Relations
- Loss Prevention
- Inventory Control
- Operations Oversight
- Relationship Building and Management
- Hiring and Training
- Mentoring and Coaching
- Attention to Detail
- Problem-Solving
- Work Planning and Prioritization
- Time Management
Timeline
Assistant Store Manager
McCoy's Building Supply
06.2019 - Current
Department Supervisor
Home Depot
09.2003 - 06.2019
GED -
Kenedy High School
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