Jessica Salinas
Summary
Experienced Clinical Manager dedicated to providing exceptional Asthma and Allergy care. Proven success in fostering a positive work environment and achieving a five-star clinic rating. Skilled in comprehensive bookkeeping, ensuring accuracy and efficiency. Adept at team leadership, prioritizing patient satisfaction, and optimizing operational effectiveness.
Overview
23
23
years of professional experience
Work History
Clinic Office Manager
San Antonio Asthma and Allergy Clinic
09.2014 - Current
- Manage the daily operations of a specialized asthma and allergy clinic, ensuring high-quality patient care and efficient workflow for providers and staff.
- Created new policies and procedures that enhanced the office team members with updated clear guidance on the preferred methods of daily office operations.
- Oversee the credentialing process for physician, through CAQH to re-attest to all data in physician's profile so that participating organizations receive physician's most up-to-date professional and practice information. Completing the credentialing, provider directory maintenance, and other business processes.
- Hire and manage new staff members, providing training on allergy care and mixing. Established a positive work environment, conduct performance reviews, and administer salaries for staff.
- Introduced a new timekeeping system and online payroll service, which allows for the accurate calculation of vacation and sick hours to prepare bi-weekly payroll for employees and contractor.
- Responsible for reconciling three bank accounts while collaborating closely with the medical biller each month to ensure all insurance payments are collected and accurately accounted for.
- Ensure that 941 taxes and TWC wages are filed on time. Monitor financial performance by preparing quarterly and annual balance sheets for the CPA to finalize at year-end.
- Manage vendor relationships effectively by processing payments on time, resolving disputes promptly, and negotiating favorable payment terms.
- Manage inventory of allergenic extracts used for testing purposes, ensuring adequate supply levels at all times while reducing waste.
- Prepare and mix allergen extracts and administering immunotherapy injections.
- Assist in creating educational materials that enhanced patient understanding of their allergies and treatment plans.
- Established relationship with the University Health System providing the practice with access to the EPIC Link system that allows staff to review referrals and patient chart.
Medical Receptionist
Greater Austin Orthopedics
08.2007 - 07.2012
- Greet and assist patients in a professional and friendly manner, ensuring a welcoming ensuring a welcoming environment for visitors.
- Schedule, confirm, and manage appointments, ensuring accurate records of patient appointments and doctor availability.
- Maintain medical records, ensuring confidentiality and compliance with HIPPA guidelines.
- Coordinate patient referrals and follow-up appointments, ensuring seamless continuity of care.
- Collaborate with medical staff to ensure smooth patient flow and timely service delivery.
- Perform clerical duties such as filing, data entry, and maintaining patient records.
- Verify insurance coverage by contacting insurance providers, confirming patient eligibility, and ensuring accurate patient data for billing and claims processing,
Administrative Assistant
Daniel De La Rosa Jr. General Contractor Co.
05.2002 - 08.2007
- Greet clients, vendors, and subcontractors with professionalism and warmth.
- Conducted general office duties such as data entry, filing, answer and direct incoming calls and emails, addressing inquires and relaying messages.
- Schedule appointments, meetings, and site visits for project managers and contractors.
- Assisted with preparing bids, contracts, and purchased orders.
- Traveling to all job sites to ensure highest quality of work and customer satisfaction
Education
High School Diploma -
Tivy High School
Kerrville, TXN/a -
Texas Workforce Commission - Attendee
San Antonio, TX06-2023
Certificate - Fundamentals of Supervision And Management
Judson Adult & Community Education
Live Oak, TX06-2022
Skills
Recruitment and hiring
Customer Service
Problem-solving abilities
Multitasking
Reliability
Training and mentoring
Team building
Professionalism
Medical clinical procedures
Performance Evaluation
Inventory and restocking
Clinical operations
Timeline
Clinic Office Manager
San Antonio Asthma and Allergy Clinic
09.2014 - Current
Medical Receptionist
Greater Austin Orthopedics
08.2007 - 07.2012
Administrative Assistant
Daniel De La Rosa Jr. General Contractor Co.
05.2002 - 08.2007
High School Diploma -
Tivy High School
N/a -
Texas Workforce Commission - Attendee
Certificate - Fundamentals of Supervision And Management
Judson Adult & Community Education
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