Jessica Sanchez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Lafayette Dental Group
04.2022 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Prepared daily schedules and ran morning huddles
- Process end of day reports/day sheets/end of month
- General front office tasks needed in dental office
- Assisted Doctor and Staff in back office as needed
- Build patient recall list
Treatment Plan Coordinator
Walnut Creek Dental
05.2021 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors and dental staff by closely reviewing charts and maintaining high levels of communication.
- Worked with patients to schedule routine dental care and necessary treatment.
- Educated patients by explaining preparation instructions for upcoming procedures.
- Processed insurance claims,EOB's, Dental treatment plans.
- Contacting Insurance companies as needed for benefits and claims
- Processed end of day reports (day sheet)
- Assisted Doctors in back office as needed
- Processed patient payments
RDA- Registered Dental Assistant
Hillview Dental Group
07.2011 - 04.2020
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared charts for following day patients
- Called Patients to schedule,confirm and collect outstanding balances
- Contacted insurances to get accurate Patient benefits, and check on outstanding claims
RDA- Dental Assistant
Bay Family Dental Care
07.2011 - 05.2013
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings & impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Managed office schedules and calendars to coordinate administrative planning and execution.
Education
No Degree - General
Ohlone College
Fremont, CANo Degree - Master Aesthetician
The Academy For Salon Professionals
Santa Clara, CA2017
No Degree - Dental Assisting
Carrington College- San Leandro
San Leandro2011
Skills
- Policy and Procedure Modification
- Office and Team Management
- Staff Training
- Report Preparation/Monthly Closings
- Client Correspondence
- Knowledge of Eagle Soft, SoftDent, Dentrix and Care stream software
- Sorting and Delivering Mail
- Office Supplies and Inventory
- Billing and Collections
- Procedure Support
- Medical Charting
- Advising and Educating Patients
Certification
- RDA - Registered Dental Assistant
- x-ray & coronal polish
- Up to Date CE's
- Licensed Esthetician
Timeline
Office Manager
Lafayette Dental Group
04.2022 - Current
Treatment Plan Coordinator
Walnut Creek Dental
05.2021 - Current
RDA- Registered Dental Assistant
Hillview Dental Group
07.2011 - 04.2020
RDA- Dental Assistant
Bay Family Dental Care
07.2011 - 05.2013
No Degree - General
Ohlone College
No Degree - Master Aesthetician
The Academy For Salon Professionals
No Degree - Dental Assisting
Carrington College- San Leandro
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