JESSICA SANCHEZ
York New York,NY
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over a decade of valuable expertise to forward company objectives. Attentive to detail with experience in managing projects. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Project Manager, COVID19 Testing for Dept. of Ed.
MedRite Urgent Care
12.2021 - 09.2022
- Worked directly with NYC Health + Hospitals | Test & Trace Corps to resolve issues and communicate successes of COVID-19 testing in NYC public schools
- Managed five managers directly who ran ten to 12 , three person teams daily in testing NYC Public Schools for COVID-19 through out Brooklyn, Queens and Staten Island
- Successfully led project in administering 822,080 COVID-19 tests with total of 26,413 school visits and reaching 95.51% threshold overall
- Responsible for implementing project management processes, organizing timelines, communicating updates, escalating issues that are identified, and providing various reports that provide updates regarding project's status
- Managed team of employees, overseeing hiring, training and professional growth of over 60+ employees. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Red project performance to identify areas of improvement and make
Business Development Project Specialist
Graybar Electric
05.2019 - 04.2020
- Partner with Field Sales or higher level project management roles to review and validate project's purchase order and bill of material, become lead contact for customer for balance of project order.
- Managed over 20 projects valuing over 10,000,000.
- Validate project schedule and communicate with customer to ensure expectations are being met.
- Spearheaded multi million dollar Penn Station Entrance lighting project with Skanska.
- Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
- Clear understanding of lighting submittal process, estimating job cost for bids, prep contract support documents for project.
- Used SalesForce to handle current portfolio and prospective leads.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Project Manager, Lighting Sales Rep.
Stan Deutsch Associates
11.2014 - 02.2019
- Managed customer orders from time order is secured starting at purchase through acknowledgment to final billing including drawings, expediting, change orders and billing resolution for projects worth over 1,000,000.
- Monitor performance of customer's project through its life-cycle.
- Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
- Resolved all disputes associated with issues as arose throughout project process in best interest of company and customer.
- Direct engagement with internal manufacturing facilities and third party vendors.
Project Manager, Electrical Distributor
Crescent Electric Supply
07.2012 - 09.2013
- Monitor performance of customer's project through its life-cycle with value up to $10,000,000 +
- Compare/differentiate/propose alternate products with additional customer value.
- Solve problems with customer interaction that results in positive feedback and improved relationship.
- Monitor execution of customer's project order, verifying execution of project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Monitored project performance to identify areas of improvement and make adjustments
- Planned, designed, and scheduled phases for large projects
Cost Estimator, Lighting Sales Rep.
Specification Lighting Sales
06.2010 - 07.2012
- Prepared timely and accurate priced quotes per customer's request from contractors on design/build projects while working with lighting manufacturers with values over 10,000,000 +
- This included compiling and analyzing information from vendors, reading lighting schedules, determining appropriate pricing, and using discretion to maximize profit and success.
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data
- Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
Estimator Project Manager, Lighting Sales Rep.
Continental Lighting Systems
11.2007 - 05.2010
- Prepared timely and accurate priced quotes per customer's request from contractors on de sign/build projects while working with lighting manufacturers
- Valuing over 1,000,000
- Managed customer orders from time order is secured starting at purchase through acknowledgment to final billing including drawings, expediting, change orders and billing resolution.
Education
Some College (No Degree) - Business
Baruch College of The City University of New York
New York, NY 08.2016 - 12.2017
Some College (No Degree) - Law (Pre-Law)
St. John's University
Jamaica, NY 08.2005 - 04.2007
Skills
- Project Management
- Project Estimation and Bidding
- Customer Relations
- Professional Telephone Demeanor
- Conflict Resolution
- Project Planning
- Customer Service
- Good Communication Skills
- Effective Written and Verbal Communication
Timeline
Project Manager, COVID19 Testing for Dept. of Ed.
MedRite Urgent Care
12.2021 - 09.2022
Business Development Project Specialist
Graybar Electric
05.2019 - 04.2020
Some College (No Degree) - Business
Baruch College of The City University of New York
08.2016 - 12.2017
Project Manager, Lighting Sales Rep.
Stan Deutsch Associates
11.2014 - 02.2019
Project Manager, Electrical Distributor
Crescent Electric Supply
07.2012 - 09.2013
Cost Estimator, Lighting Sales Rep.
Specification Lighting Sales
06.2010 - 07.2012
Estimator Project Manager, Lighting Sales Rep.
Continental Lighting Systems
11.2007 - 05.2010
Some College (No Degree) - Law (Pre-Law)
St. John's University
08.2005 - 04.2007
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