Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jessica Sanchez

West Palm Beach

Summary


Knowledgeable with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Overview

1
1
Certification

Work History

Sales & Marketing Manager

TOP Marketing Group
  • Coached and led a team of 5+ on delivering excellent customer service and building client trust.
  • Promoted wellness programs tailored to families, improving satisfaction and engagement.
  • Developed and implemented targeted marketing campaigns to enhance brand visibility.
  • Analyzed market trends to identify new business opportunities and customer needs.
  • Managed social media strategies, increasing engagement through creative content development.
  • Conducted training sessions for sales team, enhancing product knowledge and selling techniques.

After School Counselor

Berean Christian School
  • Supervised and mentored 20+ students daily in structured after-school activities.
  • Partnered with parents to ensure a safe, positive, and encouraging environment.
  • Supervised daily activities, ensuring safety and engagement for students.
  • Organized recreational and educational programs, fostering teamwork and creativity.
  • Assisted in conflict resolution among students, promoting a positive environment.

Retail Associate

Nike
  • Assisted 20+ customers per day with product questions and service needs.
  • Worked with team members to maintain store standards and exceed sales goals.
  • Assisted customers with product selection and provided exceptional service to enhance shopping experience.
  • Maintained organized merchandise displays, ensuring compliance with brand standards for visual merchandising.
  • Resolved customer inquiries and complaints promptly, contributing to high levels of customer satisfaction.

Guest Services Associate

Target
  • Processed 50+ transactions daily with accuracy and efficiency.
  • Provided quick problem-solving for customer concerns, supporting store operations.
  • Handled transactions accurately using point-of-sale system to ensure efficient checkout process.
  • Assisted customers with inquiries and product selections to enhance shopping experience.

Case Manager / Chiropractic Assistant

Chiropractic Office
  • Supported doctors in reviewing X-rays and coordinated 15-20 patient interactions daily.
  • Managed patient intake and records using EMR/EHR systems, reducing wait times by 10%.
  • Scheduled appointments, follow-ups, and handled patient questions to maintain smooth workflows.
  • Coordinated client assessments to develop personalized service plans.
  • Monitored client progress and adjusted care plans as necessary.
  • Conducted regular follow-ups to ensure compliance with treatment plans.

Education

High School Diploma -

Berean Christian School
West Palm Beach, FL

Skills

  • Patient scheduling & intake
  • EMR/EHR systems
  • Customer service & communication
  • Bilingual: English & Spanish
  • Microsoft Office & Google Suite
  • Basic medical terminology
  • Typing: 40 WPM
  • Highly organized
  • Detail-oriented
  • Team leadership
  • Social media management
  • Business growth and retention
  • Sales tracking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Basic Life Support (AHA BLS)
  • IV Therapy Certification
  • CPR & First Aid Certified

Languages

Spanish
Professional Working

Timeline

Sales & Marketing Manager

TOP Marketing Group

After School Counselor

Berean Christian School

Retail Associate

Nike

Guest Services Associate

Target

Case Manager / Chiropractic Assistant

Chiropractic Office

High School Diploma -

Berean Christian School

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