JESSICA SANFIEL
Property Manager
Cypress,TX
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Lease Up Property Manager
D.R. Horton
01.2024 - Current
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
- Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Property Manager
The Finger Companies
12.2012 - 01.2024
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
Shop Manager
Cash America
01.2010 - 12.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Arts - Communication Studies
University of Houston
Houston, TX 05.2001 -
Skills
Business Administration
Staff Management
Contract Negotiation
Building operations
Marketing and Advertising
Customer service-focused
Exceptional oral and written communication skills
Financial budgeting and reporting
Operations Management
Effective Communication
Time management abilities
Client Relations
Languages
Spanish
Professional Working
Timeline
Lease Up Property Manager
D.R. Horton
01.2024 - Current
Property Manager
The Finger Companies
12.2012 - 01.2024
Shop Manager
Cash America
01.2010 - 12.2012
Bachelor of Arts - Communication Studies
University of Houston
05.2001 -