Jessica Sanford
Hamilton,VA
Summary
Administrative Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, techinical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Accounting Administrator
Beckstrom Electric, Co.
08.2012 - 07.2023
- Reported on status of accounts payable and accounts receivable.
- Ensured timely payment of invoices, maintaining positive vendor relationships.
- Reviewed client accounts to assess aging balance and pursue collection of payments.
- Processed bank deposits and reconciled transactions.
- Managed administrative side of vehicle fleet, including registration and insurance renewals.
- Cross trained with HR and Purchasing departments to back up duties in their absence.
Customer Relations Coordinator
Fuji Photo Film, USA
01.2003 - 08.2009
- Built partnerships with diverse internal teams, sales, and operations departments to streamline processes.
- Delivered exceptional customer service by leveraging extensive knowledge of products and services,.
- Displayed superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed strong relationships with clients through consistent follow-ups and personalized attention.
- Trained new personnel on company operations, policies, services, and SAP Software.
Office Clerk
Permacel
01.2002 - 01.2003
- Provided clerical support to company employees by copying, scanning, faxing, filing documents, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Aided coworkers in completing special projects by organizing documentation and supplies to handle forecasted demands.
Skills
- Accounts Receivable
- Accounts Payable
- Bank Reconciliation
- Client Account Monitoring
- Interpersonal Communication
- Data Entry
- New Hire Training
- Critical thinking
- Sage Construction Software
Certification
- Certified Notary Public
Timeline
Accounting Administrator
Beckstrom Electric, Co.
08.2012 - 07.2023
Customer Relations Coordinator
Fuji Photo Film, USA
01.2003 - 08.2009
Office Clerk
Permacel
01.2002 - 01.2003
- Certified Notary Public
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