JESSICA SANTJER
Chesapeake, VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with a dynamic company that values result-driven leadership, attention to detail, and continuous learning. Bringing versatile business management experience, adaptability, out-of-the-box thinking, and a commitment to contributing to the company’s success.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
SALON MANAGER
Rudy & Kelly
01.2014 - Current
- Oversee business development, performance and operations while directly supersizing 28+ employees
- Increase the client base by sourcing and implementing new booking software and marketing/social media management positions
- Decrease supply costs 34% by identifying waste issues and implementing software to track and pre- measure for future client services
- Discover, apply for, and obtain $450K+ in forgiven grants between 2020- 2023, increasing profitability
- Reduce credit card processing costs $500 a month on average by implementing innovative tipping software eliminating the business's processing fees on tips
EXECUTIVE ASSISTANT
Santjer Performance Development, LLC
01.2017 - 01.2021
- Delivered excellent support and service skills to customers/distributors
- Maintained the CEO's calendar, scheduling/ planning and organizing meetings, teleconferences, and travel
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Streamlined operations and prioritized tasks, allowing increased productivity.
- Built and strengthened relationships with new and existing accounts to drive revenue grow.
- Negotiated sales deals between company and distributors, resulting in mutually beneficial agreements and cultivated relationships.
Skills
- Leadership
- Relationship Building
- Critical Thinking
- Collaboration Skills
- Strategic Perspective
- Business Operations
- Company and Customer Expertise
- Organization and Task Management
- Data Literacy
- Excel
- Staff Management
- Time Management
- Expense Control
- Acquiring New Customers
- Employee Mentoring
- Customer Satisfaction
- Talent Management
- Order Processing
- Verbal and Written Communication
- Performance Evaluations
- Goals and Performance
- Reporting
Certification
- Career Essentials in Administrative Assistance (2023) Microsoft
- Career Essentials in Project Management (2023) Microsoft
- Project Management Foundations (2023) LinkedIn
- Project Management Foundations: Ethics (2023) LinkedIn
- Project Management Foundations: Requirements (2023) LinkedIn
- Project Management Foundations: Schedules (2023) LinkedIn
- Project Management Foundations: Budgets (2023) LinkedIn
- Project Management Foundations: Teams (2023) LinkedIn
- Project Management Foundations: Communication (2023) LinkedIn
- Project Management Foundations: Risk (2023) LinkedIn
- Managing Project Stakeholders (2023) LinkedIn
- Collaborating with Microsoft 365 (2023) LinkedIn
- Managing Projects with Microsoft 365 (2023) LinkedIn
- Optimizing Your Work with Microsoft 365 (2023) LinkedIn
- Getting Started with Microsoft 365 (2023) LinkedIn
- Administrative Professional Foundations (2023) LinkedIn
- Administrative Professional Tips (2023) LinkedIn
- Communication Foundations (2023) LinkedIn
- Time Management Fundamentals (2023) LinkedIn
- Note-Taking for Business Professionals (2023) LinkedIn
- Teamwork Essentials: Stand Out as a Valuable Team Member (2023) LinkedIn
- Tips for Writing Business Emails (2023) LinkedIn
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
EXECUTIVE ASSISTANT
Santjer Performance Development, LLC
01.2017 - 01.2021
SALON MANAGER
Rudy & Kelly
01.2014 - Current
Similar Profiles
Mikayla PowellMikayla Powell
Cosmetology Student at Rudy & Kelly AcademyCosmetology Student at Rudy & Kelly Academy
Kristi JuddKristi Judd
Cosmetology Student at Rudy and Kelly AcademyCosmetology Student at Rudy and Kelly Academy
Vera MiasoedovaVera Miasoedova
Restaurant Cashier at RudyRestaurant Cashier at Rudy
Colin WilliamsColin Williams
Desktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLCDesktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLC
Melanie HernandezMelanie Hernandez
Receptionist at Dental OfficeReceptionist at Dental Office