Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Santos

Van Nuys,CA

Summary

Effective and efficient work skills, experience in managing business office functions and providing executive level support to principals and clients. Proven ability to manage multiple projects in a fast-paced work environment. Able to work independently as well as in a group setting. Knowledge of NPA, MEGASYS, RDN, VINKTEK, CVR, and KSR systems. Fluent in English and Spanish.

Overview

5
5
years of professional experience

Work History

Impounds Specialist / Repo Remarking Department

Quality Acceptance LLC
03.2022 - Current
  • Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy. Negotiated rates with Impounds/Repair lots to obtain lower storage charges, while ensuring all state laws and policies are followed thoroughly.
  • Managed multiple remarketing accounts simultaneously, ensuring consistent performance and growth across all channels. Identify the most effective and efficient sequence of activities to make timely contact with all relevant parties and ensure that conditions are set for a timely and accurate assessment of damages, including the movement of vehicles to the appropriate location for inspection, repair, and resale.
  • Perform invoice and payment processing, input and track sales information, send titles attached with a repossession affidavit for all sold units to auctions within the US.


Administrative Assistant

Institute For Effective Behavioral Interventions
06.2019 - 03.2022
  • Built and maintained excellent client relationships through timely response to inquiries to accommodate; requests, complaints, cancellations, from families and/or staff maintaining accurate records of all changes.
  • Managed filing system, entered data and completed other clerical tasks. Handled all credentialing applications for supervisors with all funding sources. Conducted Initial screening of new clients and collected specific information from families seeking ABA and/or Respite services. Created profiles and uploaded information gathered into NPA system.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines. Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.


Education

High School Diploma -

Robert Fulton College Preparatory School
Van Nuys, CA
06.2016

Skills

  • Strong Telephone, Verbal and Written Communication
  • Organizational Skills
  • Multitasking and Time Management
  • Administrative and Clerical Support
  • Meticulous Attention to Detail
  • Strategic planning

Timeline

Impounds Specialist / Repo Remarking Department

Quality Acceptance LLC
03.2022 - Current

Administrative Assistant

Institute For Effective Behavioral Interventions
06.2019 - 03.2022

High School Diploma -

Robert Fulton College Preparatory School

Similar Profiles

CREATE PROFILE
Jessica Santos