Jessica Savala
Torrance,CA
Summary
Dynamic and results-driven with extensive experience in customer service. reliability and teamwork, consistently, positive.
Responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with dedication to team success, business operations, and customer loyalty.
Overview
16
16
years of professional experience
Work History
Cashier
Chevron Gas Station
Torrance
03.2025 - Current
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of cash register area.
- Assisted customers with inquiries regarding products and services.
- Collaborated with team members to ensure smooth operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts.
- Operated cash register for cash, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in cooler and on floor.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Madrona Car Wash
Torrance, CA
04.2024 - 01.2025
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, and card transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
Food Server
El Torito Grill
Hawthorne, CA
11.2020 - 08.2023
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Handled cash transactions accurately, ensuring proper accounting at end of shift.
- Adapted quickly to changing menu items and daily specials to inform customers effectively.
- Resolved customer complaints professionally, giving a positive dining experience for all guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Assistant Manager
Yo Yos Bar and Grill
Bogalusa, LA
03.2010 - 07.2019
- Supported daily operations by coordinating team schedules.
- Enhanced customer relations through effective communication and problem-solving.
- Conducted training sessions for new staff.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma - HS Diploma
Narbonne High School
Harbor City, CASkills
Customer service
Work ethic and integrity
Time management skills
Cash handling
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Written and verbal communication
Cash management
Product restocking
Product knowledge
POS systems
Inventory management
Loyalty program promotion
Multitasking and organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Chevron Gas Station
03.2025 - Current
Cashier
Madrona Car Wash
04.2024 - 01.2025
Food Server
El Torito Grill
11.2020 - 08.2023
Assistant Manager
Yo Yos Bar and Grill
03.2010 - 07.2019
High School Diploma - HS Diploma
Narbonne High School