Jessica Schaffer
Chesnee,SC
Summary
Proven track record in enhancing patient care and satisfaction at Stay at Home of the Upstate, leveraging expertise in HIPAA compliance and exceptional customer service. Demonstrated ability to improve operational efficiencies and foster trust through professional communication, contributing to a significant increase in client satisfaction. Skilled in medical procedures and emergency response preparedness, embodying dedication and ethical standards in all actions.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Medical Assistant, C.N.A.
Stay at Home of the Upstate
12.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Direct client's to exam rooms, fielded questions, and prepare for physician examinations when scheduled.
- Maintain a clean safe environment for clients in their own homes. Cook meals and prepare medicine as needed.
- Built strong relationships with client's through effective communication skills that foster trust in the client's commitment to quality care.
- Boosted client's satisfaction by providing compassionate care and promptly addressing needs during visits.
- Improved client experiences by efficiently managing appointments and maintaining organized home environment.
- Improve client experiences by efficiently keeping skin clean and dry at all times.
Home Remodeling
Self Employed
07.2016 - Current
- Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
- Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
- Continuously expanded knowledge of current and emerging construction techniques,specification's, materials, and best practices to maintain a competitive edge in the home remodeling market.
- Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
- Ensured safety compliance at worksites, conducting regular inspections and addressing potential hazards promptly.
- Conducted thorough post-project evaluations to ensure complete client satisfaction before closing out contracts.
- Advised clients on design choices based on current trends and functional considerations, resulting in aesthetically pleasing spaces that met their needs.
- Reduced material waste by accurately estimating project requirements and closely monitoring inventory levels.
- Maintained clean and organized work site, implementing efficient waste management practices to reduce environmental impact.
- Improved client satisfaction with meticulous attention to detail in custom carpentry and finishing work.
- Boosted property value, completing comprehensive kitchen and bathroom renovations.
- Assisted homeowners with obtaining necessary permits for construction activities, streamlining the approval process.
- Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
General Construction Laborer
Self Employed
07.2016 - Current
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Contributed to successful project completion by collaborating with team members on various tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved job site organization by sorting, stacking, and properly storing materials and equipment.
- Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
- Maintained a safe work environment through regular site cleanups and adherence to safety protocols.
- Expedited task completion times using power tools and hand tools proficiently while adhering to safety guidelines.
- Complied with OSHA and county/city regulations consistently and closely monitored coworkers for adherence.
Plumber's Assistant
Self Employed
07.2016 - Current
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Inspected pipes and piping systems to assess quality and condition.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
- Minimized environmental impact by properly disposing of old fixtures and materials according to regulations.
- Increased operational efficiency, systematically arranging tools and materials for easy access during projects.
- Supported project success with accurate measurements and cuts of piping, ensuring perfect fit every time.
- Maintained clean and safe work environment, preventing accidents and ensuring compliance with safety standards.
- Supported lead plumbers in diagnosing and fixing leaks, minimizing water damage and saving on repair costs.
Electrician's Assistant
Self Employed
07.2016 - Current
- Kept equipment clean and well-maintained for optimal performance at job sites.
- Maintained organized supply of commonly used electrical parts to support typical needs.
- Tested and replaced system components like outlets and switches as part of preventive maintenance program.
- Stripped insulation from wire ends with wire stripping pliers and attached to terminals for soldering.
- Organized hand tools, power tools and tool pouches for electrical team.
- Assisted with electrical work by running conduit and pulling wire.
- Repaired and maintained wall- and ceiling-mounted light fixtures.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Sheetrock Finisher
Self Employed
07.2016 - Current
- Assisted in hanging drywall with or without assistance of a panel lift, appling tape and sheetrock joint compound as needed, and effectively sanding finished drywall to leave a smooth finish, leaving it ready to paint.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
Painter
Self Employed
07.2016 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas and outdoor areas using ladders, scaffolding, and wallboard's where needed.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Boosted property value for clients, selecting and applying high-quality, durable exterior and interior paints.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
Warehouse Associate
TFE Logistics Group at Adidas
11.2011 - 07.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, successfully cross trained in many different departments and obtained/completed companies training to drive or operate a picker, forklift, and walkie (motorized pallet jack).
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
CNC Machine Operator
Standard Motor Products, Inc.
11.2010 - 11.2011
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Demonstrated adaptability by quickly learning new software programs for advanced CNC machine operation.
- Strictly followed OSHA standards with knowledge of chemicals on site, MSDS locations.
Waitress/Cook
Cracker Barrell
10.2007 - 10.2009
- Handled high-pressure situations with composure in the kitchen cooking or on the floor with the public, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Quality Control Inspector/Level 3 Associate
Hitachi Electronic Devices USA LLC
01.1996 - 10.2005
- Communicated with production team members about quality issues in a very fast paced facility. Cross trained in every area of two different departments.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Operated, calibrated, and maintained testing equipment.
- Developed working knowledge of chemicals on site ,MSDS, and followed OSHA specifications.
- Performed regular calibration checks on inspection equipment, guaranteeing accurate measurements during evaluations.
- Trained and mentored new employees, took over for process line operators while they took breaks and meals, as production never stopped unless maintenance was scheduled or equipment broke down.
Waitress/Cook
Waffle House Restaurant
07.1994 - 07.1996
- Handled high-pressure situations with composure in the kitchen cooking and on the floor with customers, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Certified Medical Assistant - Certified Medical Assistant
Buck Mickel Center / Greenville Technical College
216 S. Pleasantburg Drive Greenville SC 2960709.2007
GED -
Simpsonville High School
Simpsonville, SC06.1994
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Phlebotomy
- Medical Terminology
- Clinical Documentation
- Data Entry
- Electronic Medical Records
- Professionalism and Ethics
- Laboratory Specimen Collection
- Medical Procedures
- Sterilization techniques
- Anatomy and Physiology Knowledge
- Medical office administration
- Sterile technique
- Medical terminology in [Languages]
- Medical billing and coding
- Valid SC driver's license
- Emergency Response Preparedness
- Medical Billing
- Insurance Claims
Affiliations
- AAMA
Certification
Certified Medical Assistant
Timeline
Medical Assistant, C.N.A.
Stay at Home of the Upstate
12.2022 - Current
Home Remodeling
Self Employed
07.2016 - Current
General Construction Laborer
Self Employed
07.2016 - Current
Plumber's Assistant
Self Employed
07.2016 - Current
Electrician's Assistant
Self Employed
07.2016 - Current
Sheetrock Finisher
Self Employed
07.2016 - Current
Painter
Self Employed
07.2016 - Current
Warehouse Associate
TFE Logistics Group at Adidas
11.2011 - 07.2016
CNC Machine Operator
Standard Motor Products, Inc.
11.2010 - 11.2011
Waitress/Cook
Cracker Barrell
10.2007 - 10.2009
Quality Control Inspector/Level 3 Associate
Hitachi Electronic Devices USA LLC
01.1996 - 10.2005
Waitress/Cook
Waffle House Restaurant
07.1994 - 07.1996
Certified Medical Assistant - Certified Medical Assistant
Buck Mickel Center / Greenville Technical College
GED -
Simpsonville High School
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