Proven leader and innovative designer at Silent Trees Studio, adept in small business operations and customer relations, enhanced company's market position by strategically expanding product offerings and achieving financial growth. Excelled in project management and teamwork, significantly increasing client satisfaction and repeat business. Skilled in verbal communication, consistently fostered strong relationships with clients and team members.
-Managed day-to-day business operations.
-Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
-Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
-Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
-Consulted with customers to assess needs and propose optimal solutions.
-Implemented marketing strategies to increase brand awareness and attract new customers.
-Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
-Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
-Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
-Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
-Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
-Expanded product offerings by researching market trends and identifying potential growth opportunities.
-Enhanced company's market position by identifying and pursuing new business opportunities.
-Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
-Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
-Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
-Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
-Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
-Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
-Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
-Observed and monitored children's play activities to promote healthy, safe environment.
-Organized and supervised games and [Type] recreational activities to promote physical, mental and social development in children.
-Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
-Prepared after-school enrichment activities for children to encourage student participation.
-Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
-Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
-Improved student comprehension by utilizing varied teaching methods and adapting to individual learning styles.
-Landscaping and gardening throughout the condos and office buildings at the resort.
-Flower arranging for customer service areas and guests.
-Collaborated with team members to complete orders.
-Worked well with teammates and accepted coaching from management team.
-Worked with guests to figure out their needs for rental equipment.
-Attended to customer service issues.
-Emphasized fast, friendly customer service.
-Assisted customer and provided excellent customer service.
-Observed and monitored children's play activities to promote healthy, safe environment.
-Organized and supervised games and [Type] recreational activities to promote physical, mental and social development in children.
-Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
-Prepared after-school enrichment activities for children to encourage student participation.
-Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
-Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
Small business operations
Customer Relations
Relationship Building
Verbal and written communication
Project Management
Attention to Detail
Customer Service
Teamwork and Collaboration