Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jessica McDonald

Villa Park,IL

Summary

Dynamic Senior Talent Acquisition Coordinator at Paylocity with a proven track record in optimizing recruitment processes and enhancing team performance. Skilled in data analysis and client relationship management, I successfully led initiatives that improved efficiency and engagement, fostering a collaborative environment that drove results. Passionate about empowering teams to excel.

Overview

10
10
years of professional experience

Work History

Senior Talent Acquisition Coordinator

Paylocity
Remote, IL
05.2024 - Current
  • Facilitate interview processes, including scheduling candidates, and coordinating travel logistics.
  • Led the company-wide referral program, trained participants, and addressed inquiries.
  • Handled recruitment administration, managed background checks, and ATS scheduling.
  • Collaborated with operations managers to enhance the efficiency of background check procedures.
  • Optimized team workflows by identifying and implementing effective process improvements.
  • Developed training programs to strengthen team knowledge and performance.

Lead Talent Acquisition Coordinator

Paylocity
Remote, IL
04.2022 - 05.2024
  • Provided strategic leadership to the recruiting coordinator team, ensuring seamless talent acquisition processes.
  • Monitored team performance, offering constructive feedback to address areas for improvement.
  • Facilitated team meetings to align on new procedures and updates.
  • Managed executive-level candidate interview coordination in a dynamic environment.
  • Participated in process improvement initiatives and special projects to enhance recruitment strategies.
  • Developed data tracking systems to monitor team metrics, identify opportunities, and present findings to leadership.
  • Conducted interviews and reviewed resumes for internal and external candidates to build a high-performing Recruiting Coordinator team.
  • Liaised with senior management staff on recruitment strategies for improving efficiency within the Talent Acquisition function.
  • Developed and maintained relationships with hiring managers to ensure a successful recruitment process.

Human Resources Consultant II

Paylocity
Schaumburg, USA
02.2020 - 04.2022
  • Managed comprehensive HR operations for over 50 clients, customizing HRIS solutions to meet unique needs.
  • Implemented key HRIS modules, including Recruiting, Onboarding, Performance Management, Compensation, Engagement Surveys, ACA Compliance, and Benefits Administration.
  • Adopted a consultative approach to address client-specific requirements, ensuring successful HRIS integrations.
  • Coordinated with internal teams to ensure accurate system setups, and promptly resolved client inquiries.
  • Assisted clients in generating and analyzing reports (e.g., EEO, ACA, Audit) to inform HR strategies.

Sales Administrator

Paylocity
Schaumburg, Illinois
08.2015 - 02.2020
  • Managed new client setups, ensuring accuracy and completion of required documentation for HCM sales representatives.
  • Facilitated onboarding needs for new sales hires, including equipment distribution, and business card issuance.
  • Coordinated travel arrangements and prepared itineraries for sales representatives.
  • Designed and developed training programs and materials for clients and team members.

Sales Administrator Team Lead

Paylocity
Schaumburg, USA
08.2015 - 02.2020
  • Led a team of sales administrators, providing guidance and support to achieve departmental goals.
  • Conducted regular performance reviews, maintaining accuracy levels above 90% to 95%.
  • Managed payroll and PTO reporting bi-weekly, ensuring effective resource allocation.
  • Addressed high-priority client and departmental issues promptly, enhancing customer satisfaction.
  • I interviewed candidates and reviewed resumes to identify qualified individuals.
  • Developed and facilitated team development activities and training sessions.
  • Created and refined team resources and processes to improve efficiency.

Education

Bachelor of Science - Business

National Louis University
Grayslake, IL
06-2019

Associates of Applied Science - Administrative

College of Lake County
Grayslake, IL
05-2017

Skills

  • Interview coordination
  • Background checks
  • Data analysis
  • Process improvement
  • Team collaboration
  • Client relationship management
  • Project management
  • Communication skills
  • Time management

Accomplishments

  • Drove operational improvements by standardizing the background check process and auditing existing cases, enhancing compliance and onboarding efficiency.
  • Enhanced candidate experience and hiring team responsiveness by reducing sales interview scheduling time by over 80%.
  • Implemented streamlined automations in Monday.com to support interview scheduling and background check management, improving coordinator efficiency and reducing manual tracking.
  • Supported escalated clients by leading HRIS system setup and configuration, aligning technical solutions with their HR needs to drive retention and satisfaction.
  • Led cross-functional project management initiatives by creating and implementing standardized SOPs across all Talent Acquisition teams for background checks for our coordinators, enhancing consistency, efficiency, and team alignment.

Timeline

Senior Talent Acquisition Coordinator

Paylocity
05.2024 - Current

Lead Talent Acquisition Coordinator

Paylocity
04.2022 - 05.2024

Human Resources Consultant II

Paylocity
02.2020 - 04.2022

Sales Administrator

Paylocity
08.2015 - 02.2020

Sales Administrator Team Lead

Paylocity
08.2015 - 02.2020

Bachelor of Science - Business

National Louis University

Associates of Applied Science - Administrative

College of Lake County

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