Jessica Schmitz
Kansas City
Summary
Dynamic, relationship-centered, nontraditional leader offering a versatile skill set in business development, client retention and brand management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Driven by professional accomplishment while seeking a harmony between work and life.
Overview
13
13
years of professional experience
Work History
Director of Business Development
Arista Recovery
08.2022 - Current
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Successfully led the acquisition of new key clients, resulting in a 25% increase in annual revenue
- Lead a team of business development managers and provided coaching and mentorship to improve their performance and achieve sales targets
- Established and maintained strong relationships with industry influencers and key decision-makers, resulting in increased brand recognition and a 40% increase in qualified leads
- Support CMO in special projects including large account acquisition and internal special projects.
Board of Directors
Missouri Eating Disorders Association
06.2015 - Current
- Managed and planned social activities to encourage program engagement.
- Collaborated with 12 other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
- Attended public hearings to gain community input.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
Director of Business Development Operations
Resurgence Behavioral Health
07.2021 - 08.2022
- Devised customized onboarding and marketing strategies for new and existing representatives to mitigate production and admission shortcomings, resulting in a 25% increase in admissions since assuming role
- Collaborated closely with admissions team, and subsequently case management group, to ensure precision in contacts needing timely updates of referral sources, verification of patient arrival, and provided Employee Assistance Program (EAP) support as required
- Implemented innovative business development strategies to increase customer base and expand market share.
- Designed and implemented a continuing education program to establish connections and foster inclusion of referring providers.
Regional Director
Resurgence Behavioral Health
12.2020 - 07.2021
- Provided strategic support to East Coast Vice President in overseeing a dynamic business development team of 12 members, ensuring their active engagement within their respective communities
- Analyzed and monitored new and current market data to identify potential outreach opportunities, resulting in the creation of comprehensive weekly and monthly outcome reports on Salesforce
- Spearheaded effective internal and external communications with all team members and agency stakeholders.
Clinical Partnerships Manager
JourneyPure
07.2019 - 12.2020
- Developed and implemented a comprehensive outreach plan that increased awareness and participation by 40% in community events and initiatives
- Facilitated strategy development and planned with cross-functional teams.
- Led team of 5 to cultivate relationships with internal groups and current and potential partner organizations.
- Maintained knowledge of applicable market payors pertinent to Kansas City market and Utilization Review Team.
Treatment Specialist
Vertava
06.2018 - 07.2019
- Coordinated with inside treatment team to ensure seamless intake forreferrals
- Presented agency to referring providers in a manner to receive reciprocatedbusiness
- Traveled frequently within territory to establish and maintain referringrelationships with hospitals and individual providers.
Regional Outreach Manager
EDCare
06.2017 - 01.2018
- Assessed the needs of potential referral sources and identify new or existing services that can be offered to meet those needs
- Collaborated with internal stakeholders to develop educational opportunities for clients and prospects
- Provided training and support to referring entities to include in-services, conference presentations, and individual consultations.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
Community Education Manager
McCallum Place
04.2016 - 06.2017
- Increased patient census from 2 to a steady 13 (census capacity) from Q2 2016 to Q3 2016 by effectively analyzing strategies to increase call volume and admissions
- Manage company-wide front-end website information through CMS.
- Maintain organization-wide accreditation with applicable continuing education credentialing centers (NBCC, BOCAT, CDR, NASW).
Community Outreach Liaison
Cottonwood Springs Behavioral Health Hospital
09.2015 - 04.2016
- Responsible for implementing the new hospital business development strategy byidentifying, establishing and maintaining relationships with key referral sourcesacross a 25-county territory
- Increased funded admissions by 127% from Q4 2015 to Q1 2016
- Implemented strategic targeting plan to educate referral sources to result inhospital admissions
- Developed and created Continuing Education Program for the hospital inconjunction with the Clinical Director.
Nursing Education Program Manager
The University Of Kansas Health System
08.2013 - 09.2015
- Delivered support, expertise and leadership in planning, promoting, designing and ensuring delivery of Continuing Nursing Education across all hospital RN's in conjunction with ANCC, KSBN and other accrediting bodies
- Assisted in planning and execution of large hospital and city-wide educational events
- Managed educational program budget and prepared monthly reports.
Marketing & Advertising Coordinator
The University Of Kansas Health System
06.2010 - 04.2011
- Point of contact for multiple clinical areas regarding asset assistance for the hospital and its state-of-the-art medical equipment, representation, health-improving therapies and new clinical programs
- Wrote engaging and successful marketing, advertising, and website copy.
- Led a Production Team of six for various marketing projects for all areas of the hospital regarding planning, implementation, tracking, follow-up, problem solving, delivery and completion
Education
Bachelor of Arts - Health Communications + Corporate Communications
Washburn University
Topeka12.2007
Undergraduate Coursework - Marketing
Creighton University
Omaha, NE08.2003
Skills
- Business Development and Planning
- Cross-Channel Marketing
- Team Collaboration and Leadership
- Training and Development
- New Business Opportunities
- Account and Territory Management
- Strategic Partnership
- Market and Competitive Analysis
- Event Planning
- Being a Mom of Two
Timeline
Director of Business Development
Arista Recovery
08.2022 - Current
Director of Business Development Operations
Resurgence Behavioral Health
07.2021 - 08.2022
Regional Director
Resurgence Behavioral Health
12.2020 - 07.2021
Clinical Partnerships Manager
JourneyPure
07.2019 - 12.2020
Treatment Specialist
Vertava
06.2018 - 07.2019
Regional Outreach Manager
EDCare
06.2017 - 01.2018
Community Education Manager
McCallum Place
04.2016 - 06.2017
Community Outreach Liaison
Cottonwood Springs Behavioral Health Hospital
09.2015 - 04.2016
Board of Directors
Missouri Eating Disorders Association
06.2015 - Current
Nursing Education Program Manager
The University Of Kansas Health System
08.2013 - 09.2015
Marketing & Advertising Coordinator
The University Of Kansas Health System
06.2010 - 04.2011
Bachelor of Arts - Health Communications + Corporate Communications
Washburn University
Undergraduate Coursework - Marketing
Creighton University
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