Accomplished Medical Assistant with a proven track record at Sutter Health, enhancing patient care through effective HIPAA-compliant documentation and compassionate communication. Skilled in clinical documentation and bilingual in Spanish and English, I significantly boosted patient satisfaction. Expert in prioritizing critical tasks, I am a reliable team player committed to healthcare excellence.
Overview
10
10
years of professional experience
Work History
Medical Assistant II
Sutter Health
12.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Medical Assistant II
Stanford Childrens Health
12.2022 - 12.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Medical Asisstant I
Ravenswood Family Health Center
08.2018 - 06.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Collected pertinent data and calculations to aid physician in interpreting results.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Taught patients about medications, procedures, and care plan instructions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Prepared lab specimens for diagnostic evaluation.
Personal Care Attendant
Home Care Assistant
03.2017 - 03.2019
Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
Transported individuals to events and activities, medical appointments, and shopping trips.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
Offered emotional support when needed establishing trust between me as the attendant and my patient.
Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Documented vitals, behaviors, and medications in client medical records.
Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Personal Care Attendant
Palo Alto Commons - Avant
03.2016 - 03.2018
Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
Offered emotional support when needed establishing trust between me as the attendant and my patient.
Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Documented vitals, behaviors, and medications in client medical records.
Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
Provided companionship during meal times ensuring adequate nutrition intake.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted with mobility exercises to maintain strength in patients suffering from limited mobility.
Administered medications as prescribed by healthcare providers, ensuring proper dosage and adherence to schedules.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted patients with self-administered medications.
Built strong relationships with clients to deliver emotional support and companionship.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
Smart And Final
08.2014 - 12.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
No Degree - Medical Assistant
Job Train
Menlo Park, CA
02.2016
High School Diploma -
Sequpia High School
Redwood City, CA
06.2014
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital signs monitoring
Direct Patient Care
Clinical Documentation
Reliable team player
Electronic Health Records
CPR
Immunization Administration
Maintaining confidentiality
Compassionate caregiver
First Aid
Fluent in Spanish and English
Adaptable
Prioritizing stat orders
Timeline
Medical Assistant II
Sutter Health
12.2023 - Current
Medical Assistant II
Stanford Childrens Health
12.2022 - 12.2023
Medical Asisstant I
Ravenswood Family Health Center
08.2018 - 06.2022
Personal Care Attendant
Home Care Assistant
03.2017 - 03.2019
Personal Care Attendant
Palo Alto Commons - Avant
03.2016 - 03.2018
Cashier
Smart And Final
08.2014 - 12.2016
No Degree - Medical Assistant
Job Train
High School Diploma -
Sequpia High School
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Brad BurgessBrad Burgess
DIRECTOR OF STRATEGIC PARTNERSHIPS at Sutter HealthDIRECTOR OF STRATEGIC PARTNERSHIPS at Sutter Health