Summary
Overview
Work History
Education
Skills
Skills Profile
Languages
Timeline
Generic

Jessica Schwartz-Brown

San Clemente,CA

Summary

Seeking a challenging position as an Administrative Assistant utilizing my expertise and experience in customer service, data entry and office management. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

1
1
year of professional experience

Work History

Evictions Asset Manager

Old Republic Servicing Solutions
02.2023 - Current
  • Oversee the entire eviction process for all incoming properties
  • Perform legal status assessment during property assignment stage
  • Coordinate with agents to offer relocation assistance to tenants and borrowers
  • Coordinate habitability inspections and repairs for properties in which tenants want to remain in the property
  • Provide assigned investors with monthly reports detailing property statuses
  • Coordinate any repairs required to increase the marketability of each property
  • Coordinate property lockouts with Sherriff’s departments, agents, and vendors
  • Coordinate initial clean out of the assets to prepare them for marketing
  • Coordinate with agents to clear any HOA violations and ensure dues are current per state statute
  • Prepares escrow instructions and supporting documents for signing
  • Balances figures and closing funds, prepare file for disbursement and create disbursement packages
  • Meets all escrow/title conditions required by lenders and purchase contract
  • Preparation of Seller CD/ALTA/HUD settlement statements detailing the accounting of the transaction in accordance with all state and federal regulatory requirements
  • Verify and reviews all information in the preliminary report/title commitment while clearing title requirements by researching discrepancies, working with underwriters and title officers to obtain lien releases, and clearing any other encumbrances
  • Schedules appointments, assembles documents for signing for both inside and outside of the office.

Administrative Assistant

Roland Sands Design
12.2023 - 12.2023
  • Redesigned the filing system
  • Sorted and distributed daily incoming and outgoing mail
  • Answered inbound phone calls
  • Codified invoices for the accounting department
  • Assisted with accounts receivable and accounts payable using MAS
  • Kept track of and ordered office supplies
  • Booked and scheduled travel arrangements
  • Completed company product rationalization report using MS Excel
  • Completed company catalog pagination using MS Excel and MS Word.

Evictions and HOA Department Team Lead

REO World
02.2023 - 11.2023
  • Evictions Department: Oversaw the evictions process for 1165+ properties
  • Made sure properties were secured legally
  • Coordinated with agents to offer relocation assistance to tenants and borrowers
  • Processed relocation assistance checks
  • Coordinated habitability inspections and repairs for properties in which tenants wanted to remain on the property
  • Provided evictions status reports for Chase and WaMu
  • HOA (Home Owner’s Association) Department: Oversaw the HOA process for 790+ properties
  • Ensured HOA dues were current per state statute
  • Made sure properties’ HOA dues were paid until the property was sold
  • Coordinated with agents to clear any HOA violations
  • Ensured HOA dues were paid accurately at closing on the closing estoppels
  • Provided HOA updates for Chase and WaMu.

Sales Assistant

ADM Works
01.2023 - 08.2023
  • Worked with various department managers to calculate project quotes
  • Obtained raw material pricing from outside vendors
  • Took minutes during sales meetings with clients and distributed action item lists
  • Scheduled client meetings and lunches
  • Provided clients with status updates for in progress projects
  • Tracked quotes vs captured sales to determine capture rate and other sales metrics and trends.

Administrative Assistant

Orange County Honda
06.2023 - 02.2023
  • Actively managed accounts payable and accounts receivable
  • Logged in inventory on log sheets and in Lightspeed
  • Produced deal folders for all vehicles
  • Completed all appropriate DMV and financing paperwork with proper agencies and departments
  • Kept track of and ordered office supplies
  • Sorted and distributed daily mail
  • Input sales into excel workbook and crosschecked corresponding monthly sales reports.

Education

B.A. – Criminal Justice -

California State University Fullerton
05.2009

College preparatory classes -

Saddleback High School
06.2005

Skills

  • Portfolio Management
  • Scheduling
  • Meeting Planning
  • Database Management
  • Billing and Coding
  • Client Relations
  • Expense Reporting
  • Bookkeeping

Skills Profile

Microsoft Word, Excel, PowerPoint, Outlook, Search Engine optimization, Correspondence handling, ‘Can do’ problem solver willing to go the extra mile to find a solution., Excellent ability to work out win-win scenarios., Highly enthusiastic individual who has a strong desire and commitment to achieve both personal and professional goals., Excellent written and verbal communication, Effective organization skills including planning, delegation, and office management., Time management skills. I am punctual, meet deadlines and have the ability to readjust priorities when unforeseen issues arise., Detail-driven and an excellent multitasker

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Roland Sands Design
12.2023 - 12.2023

Administrative Assistant

Orange County Honda
06.2023 - 02.2023

Evictions Asset Manager

Old Republic Servicing Solutions
02.2023 - Current

Evictions and HOA Department Team Lead

REO World
02.2023 - 11.2023

Sales Assistant

ADM Works
01.2023 - 08.2023

B.A. – Criminal Justice -

California State University Fullerton

College preparatory classes -

Saddleback High School
Jessica Schwartz-Brown