Jessica Scoggin
Artesia,NM
Summary
Dynamic Nurse Clinical Supervisor with extensive experience at Artesia General Hospital, excelling in clinical leadership and patient care standards. Proven track record in enhancing staff training programs and improving patient outcomes through evidence-based practices. Strong communicator and advocate for patient safety, fostering interdisciplinary collaboration to elevate care quality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nurse Clinical Supervisor ED
Artesia General Hospital
Artesia, NM
03.2025 - 01.2026
- Supervised nursing staff to ensure adherence to clinical protocols and patient care standards.
- Developed and implemented training programs for new nurses, enhancing onboarding efficiency.
- Monitored patient outcomes and adjusted care plans based on evidence-based practices.
- Collaborated with interdisciplinary teams to improve patient care quality and safety initiatives.
- Conducted performance evaluations, providing constructive feedback to promote professional growth.
- Oversaw scheduling and resource allocation to optimize staffing levels in the emergency department.
- Supported process improvements that enhanced operational efficiency within nursing services.
- Led quality assurance audits, identifying areas for improvement in clinical practices and compliance.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Enhanced staff competency through regular training sessions and performance evaluations.
- Monitored clinical documentation for accuracy and completeness, providing feedback when necessary to maintain high standards of recordkeeping.
- Ensured regulatory compliance by staying up-to-date with current healthcare laws and standards.
- Fostered collaborative relationships with physicians, therapists, social workers, case managers, pharmacists, and other healthcare providers involved in patient care.
- Promoted a safe work environment through consistent adherence to infection control guidelines and safety protocols.
- Collaborated with interdisciplinary teams to optimize patient outcomes and coordinate care.
- Supported professional development among nursing staff through mentorship programs and continuing education opportunities.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios for optimal care delivery.
- Served as a liaison between nursing staff and administration, advocating for resources and support needed to deliver exceptional patient care.
- Regularly reviewed patient charts to ensure timely interventions were initiated and followed up on.
- Increased patient satisfaction scores by fostering a culture of empathy, compassion, and open communication among staff members.
- Served as a resource for clinical questions, providing guidance based on best practices in nursing care management.
- Addressed concerns raised by patients or their families promptly, actively working towards resolutions that met their needs.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Supervised team of 7-9 nurses and 6 ED clerks/cna’s.
- Supported patient self-advocacy within family relationships and during treatment plans.
Lead RN-Day Shift
Artesia General Hospital
Artesia, NM
11.2024 - 03.2025
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
ER Registered Nurse
Artesia General Hospital
Artesia, NM
05.2021 - 11.2024
- Assessed patient conditions and prioritized care based on severity of symptoms.
- Administered medications and monitored vital signs to ensure patient safety.
- Collaborated with interdisciplinary teams to develop and implement care plans.
- Educated patients and families on treatment options and post-discharge care.
- Documented patient interactions accurately in electronic health record systems.
- Supported training of new nursing staff in emergency protocols and procedures.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail under pressure during busy shifts in the ER department.
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment that enhanced overall patient care delivery processes.
- Increased efficiency within the triage system by prioritizing cases based on severity levels.
- Observed and recorded signs, symptoms, behaviors and physiological status of patient.
- Maintained a clean and safe environment for patients and staff, adhering to infection control protocols and reducing the risk of hospital-acquired infections.
- Assembled equipment and supplies for diagnostic or treatment procedures in specialty service areas.
- Enhanced patient care by conducting thorough assessments and developing individualized nursing plans.
- Coordinated discharge planning processes effectively resulting in a smoother transition for patients back into their communities.
- Participated in ongoing education initiatives to remain current on best practices in emergency nursing care.
- Provided emotional support for patients and families, fostering trust and rapport during challenging situations.
- Assisted physicians with diagnostic procedures, providing critical support during emergency situations.
- Mentored new nursing staff members, promoting professional development and enhancing the overall quality of care provided within the ER setting.
- Improved patient safety by identifying and addressing potential risks and implementing preventative measures.
- Administered prescribed medications and treatments, adhering to hospital protocols and regulatory guidelines.
- Served as an advocate for patients'' rights by addressing concerns or complaints related to their care promptly.
- Facilitated effective communication between healthcare professionals, ensuring accurate information sharing and timely decisionmaking.
- Maintained accurate medical records for each patient, ensuring proper documentation of interventions, evaluations, and progress updates.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Educated family members and caregivers on patient care instructions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
ED Ward Clerk/ Tech/ CNA
Artesia General Hospital
Artesia, NM
03.2020 - 06.2021
Education
Associate of Science - Nursing
New Mexico State University
Carlsbad, NM05.2021
Skills
Clinical supervision
Patient care standards
Evidence-based practices
Staff training programs
Interdisciplinary collaboration
Performance evaluations
Quality assurance audits
Regulatory compliance
Infection control protocols
Patient triage assessment
Electronic health records
Discharge planning coordination
Emergency response procedures
Communication skills
Mentorship and coaching
Clinical leadership
HIPAA compliance
Patient safety
Compassionate care
Ethical practice
Staff scheduling
Staff development
Continuing education
Nursing process
Nurse leadership
Patient care
Patient education
Clinical assessment
Electronic charting
Medication administration
Team development
Patient advocacy
Performance improvement
Multitasking capacity
Teamwork
Problem-solving
Time management
Attention to detail
Reliability
Excellent communication
Critical thinking
Direct patient care
Organizational skills
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Diagnosis and treatment
Relationship building
Task prioritization
Self motivation
Certification
- BLS
- ACLS
- PALS
- NRP
- TNCC
- ENPC
- Completed Airmethods Ascend Critical Care program
- Certified in Ultrasound IV insertion
- Currently working on certification for midline catheter insertion
Timeline
Nurse Clinical Supervisor ED
Artesia General Hospital
03.2025 - 01.2026
Lead RN-Day Shift
Artesia General Hospital
11.2024 - 03.2025
ER Registered Nurse
Artesia General Hospital
05.2021 - 11.2024
ED Ward Clerk/ Tech/ CNA
Artesia General Hospital
03.2020 - 06.2021
Associate of Science - Nursing
New Mexico State University