Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Jessica Da Silva

San Diego,United States

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

7
7
years of professional experience

Work History

Office Manager

Berkley Construction Inc
07.2022 - Current

Accounts Payable:

  • Successfully managed end-to-end process of subcontractor and vendor payments, ensuring accuracy and timeliness of transactions.
  • Managed payment of five credit accounts monthly and up to five subcontractors weekly, ensuring accurately and timely payments.

Payroll Administration:

  • Executed payroll operations, handling data entry, wage calculations, and deduction management with precision and adherence to regulatory requirements.
  • Processed payroll for up to 10 employees accurately and on time every pay period.
  • Developed an advanced Payroll checklist for employees with conditional formatting to ensure deductions, additions and all necessary process for payroll were completed with 100% accuracy

Subcontractor Documentation Management:

  • Effectively organized and maintained comprehensive records of insurance and final releases for subcontractors, ensuring compliance and minimizing risk.
  • Maintained a comprehensive and up-to-date record of insurance and final releases for subcontractors, resulting in a 95% compliance rate.
  • Developed an advanced Subcontractor tracking sheet with Excel for up to 50 active subcontractors, utilizing conditional formatting to monitor insurance expiration dates in real time, ensuring industry compliance, and monitoring the status of contract payments and final releases.

Communication and Compliance:

  • Communicated new company policies and procedures to the field crew, ensuring clear understanding and compliance among team members.
  • Created Google Forms to digitize and streamline the processes for tailgate meetings and reimbursement submissions, leveraging the user-friendly interface and robust features of Google Forms to facilitate easy and efficient submission of meeting attendance records and expense reimbursement requests by the field crew.

Administrative Support:

  • Provided comprehensive administrative support to the team, handling various tasks as needed to ensure smooth operations and optimal productivity.
  • Managed a wide range of administrative tasks, resulting in a 20% increase in overall team productivity.
  • Successfully handled X number of tasks per week, meeting or exceeding established deadlines.

Inventory Management:

  • Oversaw the inventory management of office supplies, ensuring an adequate supply of essential items.
  • Maintained optimal inventory levels of essential office supplies, resulting in a 95% availability rate.
  • Conducted regular inventory audits, resulting in a 98% accuracy rate in tracking office supplies.

Office Administrator

SDSTATURE Construction
11.2017 - 04.2022
  • Communicated effectively with the construction team, vendors, and contractors, facilitating clear and timely exchange of information, including schedule updates, Requests for Information (RFIs), and submittals.
  • Achieved 100% response rate to RFIs and submittals, ensuring timely resolution of construction-related queries and minimizing delays.
  • Maintained 95% accuracy rate in document management, minimizing errors and ensuring accessibility to critical project documentation.
    Improved document retrieval time by 40% through implementation of efficient document management system, enhancing productivity and project efficiency.
  • Processed payroll accurately and in a timely manner, adhering to government regulations and contractual requirements, while maintaining confidentiality and ensuring employee satisfaction.
  • Achieved 95% accuracy in payroll processing, minimizing errors and ensuring compliance with wage and hour regulations.
    Reduced payroll processing time by 20%, improving efficiency and allowing for timely payment to employees.
  • Ensured compliance with government regulations and industry standards throughout construction projects, staying updated on relevant guidelines and implementing necessary measures to meet compliance requirements.


Leasing Consultant

NPM Staffing And CSI
06.2016 - 11.2017
  • Provided excellent customer service by promptly following up on inquiries from prospective tenants, addressing their questions and providing detailed information about available properties.
  • Conducted property tours and effectively highlighted the features and amenities of units to potential tenants, showcasing the benefits of each property.
  • Scheduled and coordinated property tours, ensuring a smooth and efficient process for prospective tenants.
  • Assisted in the management of resident maintenance requests by accurately entering tickets into the system and ensuring timely resolution.
  • Conducted unit inspections to ensure compliance with property standards, identifying any maintenance or cleanliness issues and reporting them to the appropriate teams.
  • Collaborated with the leasing team to update and maintain accurate records of property availability, ensuring up-to-date and reliable information for prospective tenants.
  • Assisted in the preparation and distribution of leasing documents, including applications, lease agreements, and move-in/move-out paperwork.
  • Maintained organized and efficient filing systems, ensuring easy access to necessary leasing documents and records.
  • Contributed to the development and implementation of marketing strategies to attract and retain tenants, such as social media campaigns and community events.
  • Supported the leasing team in administrative tasks, including data entry, answering phone calls, and responding to emails.

Education

Bachelor of Arts - Public Relations

San Diego State University
San Diego
05.2015

Skills

  • Office Management
  • Financial Services Support
  • Workforce Management
  • Inbound Phone Call Handling
  • Intuit QuickBooks
  • Advanced Excel Spreadsheet Functions
  • Payroll Preparation
  • Office Reception
  • Maintaining Office Records
  • Payroll Administration

Timeline

Office Manager

Berkley Construction Inc
07.2022 - Current

Office Administrator

SDSTATURE Construction
11.2017 - 04.2022

Leasing Consultant

NPM Staffing And CSI
06.2016 - 11.2017

Bachelor of Arts - Public Relations

San Diego State University
Jessica Da Silva