Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Scott

Greencastle,PA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.


As customer service professional, brings valuable experience in addressing and resolving customer issues and achieving positive outcomes and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Data Entry Clerk/Tag and Title Clerk

Greencastle Notary Services
08.2024 - Current
  • Organized, sorted, and checked data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Sorted documents and maintained organized filing process.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Streamlined invoice processing, ensuring timely payments and financial record accuracy.
  • Calculated and remitted state sales tax, service, and other charges.
  • Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.

Customer Service Representative

Welfull
12.2021 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded all monthly targets issued by the sales director.
  • Built a customer rapport to identify there needs that are suitable to there program they would like to be on.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Home Health Aide

Blue Mountain Home Health Care
03.2018 - 06.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Adapted quickly to demanding and fast-moving workflows.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized employees and clients files, scheduled employees shifts, manage employees clocking in and out.
  • Maintaining the wellbeing of my clients.

Education

High School Diploma -

Greencastle Antrim School District
Greencastle, PA
06-2005

Skills

  • Strong organization and time management skills
  • Ability to work independently and of a team
  • Exceptional communication and interpersonal skill
  • Strong negotiation skills that led to profitable sales
  • Problem-solving and critical thinker And public relations
  • Ability to adapt in all work environments

Timeline

Data Entry Clerk/Tag and Title Clerk

Greencastle Notary Services
08.2024 - Current

Customer Service Representative

Welfull
12.2021 - 08.2024

Home Health Aide

Blue Mountain Home Health Care
03.2018 - 06.2021

High School Diploma -

Greencastle Antrim School District

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Jessica Scott