Jessica Seifrit
Jacksonville,FL
Summary
Responsible and dedicated animal care professional with proven abilities in cleaning cages and managing supplies. Meets animal needs with compassion and love for every creatures. Offers excellent time management, multitasking and organizational skills. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
16
16
years of professional experience
Work History
Veterinary Assistant
hirsch animal hospital
Ponte Vedra, FL
04.2020 - 07.2023
- Administered immunizations and treatments following veterinarian instructions.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Advised clients on animal care, nutrition and behavior problems.
- Released patients to owners with care directions from veterinary staff.
- Ensured that cages were kept clean at all times.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Communicated with veterinarians and staff members to maintain patient flow.
- Cleaned and sterilized exam rooms between appointments.
Rework Operator
Kelly Services
Jacksonville, FL
07.2019 - 01.2020
- Collaborated with engineering team in the design of new tools for use in rework processes.
- Tested repaired equipment against established performance criteria before returning it back into service.
- Inspected incoming parts for defects and determined appropriate rework process.
- Adjusted machine settings according to product specifications prior to operation.
- Maintained accurate records of rework operations, including quantity, type and cost of materials used.
- Ensured that all safety protocols were followed while performing rework operations in accordance with company policies.
- Monitored inventory levels of supplies needed for reworking operations.
- Utilized computer systems to enter data regarding production activities into database software programs.
- Cleaned work areas and equipment after completion of each task to maintain safety standards.
Csr
DailyStory
Ponte Vedra, FL
08.2017 - 03.2018
- Checked personal identifications during alcohol and tobacco sales.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained cleanliness and presentation of stock room and production floor.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and provided friendly customer service.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
3rd Key Manager
Pet Supermarket Inc.
Ponte Vedra, FL
04.2016 - 11.2017
- Mentored newly hired staff in upselling techniques to improve sales.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Leveraged weekly sales data and forecasts to plan staff schedules and promotions.
- Provided training and guidance to new employees on company policies and procedures.
- Opened and closed store in absence of senior managers.
- Delegated work to staff, setting priorities and goals.
- Conducted regular audits of cash drawers to ensure accuracy in financial reporting.
- Maintained accurate records of sales transactions for accounting purposes.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Counted and balanced registers.
Server
anthony's gourmet catering
Orange Park, FL
04.2011 - 05.2015
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Filled condiments and napkin containers during slack periods.
- Checked back with customers throughout meal service to ensure satisfaction.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Brought food and beverages to tables in a timely manner.
- Set up tables in between patrons to reduce wait times.
- Served alcoholic beverages responsibly in accordance with state laws.
- Answered questions about menu items, ingredients, and pricing.
Cashier
woody's bbq
Ponte Vedra, FL
04.2008 - 04.2011
- Discounted purchases by scanning and redeeming coupons.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Used suggestive selling techniques to promote add-on sales.
Assistant Manager
Sonics Drive In
Jacksonville, FL
04.2007 - 04.2011
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Delegated daily tasks to team members to optimize group productivity.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Established processes for monitoring customer satisfaction levels.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL05-2007
Skills
- Gowning and Gloving Procedures
- Reception Area Maintenance
- Pre-Anesthetic Preparation
- Medication Administration
- Urgent Care
- Cleaning and Sanitizing
- Veterinary Standards and Procedures
- Equipment Sterilization
- Menu Knowledge
- Order Management
- POS System Operation
- Food Inspection
- Beverage Preparation
- Safe Food Handling
- Food Running
Timeline
Veterinary Assistant
hirsch animal hospital
04.2020 - 07.2023
Rework Operator
Kelly Services
07.2019 - 01.2020
Csr
DailyStory
08.2017 - 03.2018
3rd Key Manager
Pet Supermarket Inc.
04.2016 - 11.2017
Server
anthony's gourmet catering
04.2011 - 05.2015
Cashier
woody's bbq
04.2008 - 04.2011
Assistant Manager
Sonics Drive In
04.2007 - 04.2011
High School Diploma -
Allen D Nease Senior High School