Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Work History
Quality Assurance Analyst
Nortera USA
180 State Street Brockport NY 14420
01 2024 - 10 2024
Comparing production scheudle to case and bag for item number, day code, best by date, and commedies.
Putting pallets on hold if something does not meet company standards
weight checks performed every 1/2 hour
Using a company tablet, taking pictures of case and bags every 1/2 hour for management review
swabbing cold rooms, freezer, and machines after washdowns and sanitation
overnight hours
Manager of Operations
SUBWAY®Restaurants
6515 Brockport Spenceport Rd Suite 20, Brockport NY 14420
06 2023 - 01 2024
Staff management - hire, train and create and manage staffs schedules
Provide excellent customer service
Food and Safety quality
Manage day to day operations including clean environment, checking refrigeration equitment, and making bank deposits
Financial management- manage budgets, maintain financial records.
Stock and pricing - performing inventory management and stock control
Sales - setting sale targets, motivating staff to upsell.
Cleanliness - Coordinating and supervising staff to maintain cleanliness standards