Jessica Sellers
Jackson,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA1 position. Ready to help team achieve company goals. Recognized for adaptability and problem solving skills. I effectively enhance team performance and maintain high cleanliness standard. Committed to fostering a positive work environment while achieving operational standards and patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Chick-fil-A
07.2025 - Current
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient order preparation and delivery.
- Assisted in maintaining cleanliness and organization of workstations to uphold health standards.
- Adapted quickly to changing demands during peak hours while maintaining service quality.
- Engaged with customers to enhance their dining experience and promote menu items.
- Contributed to team goals through effective communication and a positive attitude.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Supported inventory management by restocking supplies and tracking product availability.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Cleaning Crew Member
Wright's Solutions
11.2023 - Current
- Maintained cleanliness and sanitation in assigned areas to ensure safe environments.
- Followed safety protocols and guidelines to minimize risks during cleaning tasks.
- Assisted in inventory management of cleaning supplies and equipment for optimal use.
- Reported maintenance issues promptly to ensure timely resolutions and facility upkeep.
- Adapted quickly to changing schedules and priorities while maintaining high standards of cleanliness.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Emptied trashcans and transported waste to collection areas.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
- Reduced complaints from clients by addressing specific cleaning requests promptly.
General Manager
Mosaic Holdings Co. (Arby's)
08.2018 - 06.2022
- Oversaw daily operations to ensure efficient customer service
- Developed training programs for staff, enhancing team performance and service quality.
- Managed financial performance, analyzing sales trends to predict store needs.
- Led team meetings to establish goals, monitor progress, and address challenges proactively.
- Conducted regular performance evaluations, providing feedback to foster professional growth among employees.
- Established marketing initiatives to increase brand visibility and attract new customers.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, cleaning supplies and other materials.
- Led cross-functional teams in training programs, fostering a culture of continuous improvement and skill development.
- Continually sought opportunities for professional and personal development, participating in workshops and team meetings to stay current with best practices in food service management.
Education
No Degree - Health Sciences
Halifax Community College
Weldon, NC11-2027
CNA1
Halifax Community College
Weldon, NC10-2025
GED -
Halifax Community College
Weldon, NC03-2013
Skills
- Positive attitude
- Reliability
- Interpersonal skills
- Teamwork and collaboration
- Problem-solving
- Willingness to learn
- Following instructions
- Clear communication
- Adaptability and flexibility
- Cleaning
- Multitasking Abilities
- Goal setting and achievement
Certification
- Licensed CNA1
Timeline
Team Member
Chick-fil-A
07.2025 - Current
Cleaning Crew Member
Wright's Solutions
11.2023 - Current
General Manager
Mosaic Holdings Co. (Arby's)
08.2018 - 06.2022
No Degree - Health Sciences
Halifax Community College
CNA1
Halifax Community College
GED -
Halifax Community College