Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Seloske

Beaufort,SC

Summary

Organized and dedicated worker with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Seafood Associate

Publix
08.2016 - Current
  • Cleaned, scraped, trimmed and filleted various seafood products.
  • Operated industry-specific machines and equipment, maintaining safety procedures.
  • Segregated products according to color, size and grade.
  • Discarded defective matters into waste.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Filling out daily inventory records.
  • Training new associates.
  • Taking special orders and answering phone calls.

Administrative Assistant

Morgan-corp.
08.2023 - 11.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Organized drug screenings and safety orientations.

Paint Sales Associate

Lowes Home Improvement
02.2020 - 06.2022
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
  • Maintained stock shelves by fronting, facing and straightening products throughout shift.
  • Operated POS system to total purchases and receive and process cash, credit and debit card payments.
  • Utilized company website and vendor catalogs to locate special order items for customers.
  • Alerted customers of department promotions and sales to increase overall departmental sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used pickers to stock and retrieve merchandise for orders.

Head Cashier

Lowes Home Improvement
01.2018 - 02.2020
    • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
    • Processed both cash and card purchases and returns.
    • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
    • Resolved escalated customer disputes with special actions such as discounts.
    • Helped management develop employee improvement plans and motivate team members to continually improve.
    • Facilitated and logged store opening, closing, and shift changes.
    • Lifted up to 25 pounds at once and used forklift to move heavier loads.

Seafood Manager

The Fresh Market
06.2015 - 12.2017
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Prepared and placed seafood cuts and products in display counter to appeal to customers.
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Provided detailed information to customers about available seafood products and self-service items.
  • Managed daily work schedules for seafood staff.
  • Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • In charge of ordering for both meat and seafood departments, as well as daily inventory counts.
  • In charge of all large party orders and phone orders.

Head Grocery Replenishment Specialist

Publix
04.2006 - 06.2015
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Received and checked multiple daily deliveries for dairy, frozen, grocery and HBC products.
  • Kept shelves up to date with latest planograms and performed resets.
  • Operated stockroom equipment such as scissor lifts and balers.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Prepared orders for customers without delay to deliver excellent service.
  • Operated cash register to accurately process and record customer payments.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Trained to work in the back office, the deli, the front office, the pharmacy, the bakery, the back door as a receiver, and the meat department.

Education

High School Diploma -

Cardinal Gibbons High School
Fort Lauderdale, FL
05.2000

Skills

  • Manual Labor Experience
  • Understanding of Fish Species
  • Excellent Hand-Eye Coordination
  • Seafood Processing Background
  • Inventory Management
  • Cash Handling
  • Customer Relations
  • Teamwork and Collaboration
  • POS System Operation
  • Schedule Management
  • Forklift and Pallet Jack Operation

Timeline

Administrative Assistant

Morgan-corp.
08.2023 - 11.2023

Paint Sales Associate

Lowes Home Improvement
02.2020 - 06.2022

Head Cashier

Lowes Home Improvement
01.2018 - 02.2020

Seafood Associate

Publix
08.2016 - Current

Seafood Manager

The Fresh Market
06.2015 - 12.2017

Head Grocery Replenishment Specialist

Publix
04.2006 - 06.2015

High School Diploma -

Cardinal Gibbons High School

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Jessica Seloske