Jessica Senden
Lake Oswego
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Administrative Business Partner
Google
05.2022 - Current
- Support VP & Directors of Google Cloud Industries
- Assist in supporting of their Teams
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Arranged corporate and office conferences for company employees and guests.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Managed calendars, booked travel and scheduled facilities and equipment.
- Adhered to expectation of complete confidentiality on business matters.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Created expense reports, budgets and filing systems for management team.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings..
- Volunteered to help with special projects of varying degrees of complexity.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and arranged spaces
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Distributed company-wide announcements and booked conference rooms.
- Generated reports and operated in Google Docs.
- Created reports, presentations and other materials for executive staff.
Administrative Business Partner W/ Google
PrO Unlimited Inc.
09.2021 - 05.2022
- Support the VP of Google Cloud Industries
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Communicated company philosophies and policies, demonstrated work routines and documented performance.
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Executive Assistant
Iheart Media Corporate
02.2019 - 10.2020
- Provided support to the President & VP of Sales Marketing
- Phone screen calls and direct calls to appropriate parties or take messages.
- Attended meetings to record minutes.
- Greeted visitors and escorted them to meeting rooms
- Manage and analyze incoming memos, submissions, and reports
- Preform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- File and retrieve corporate documents, records, and reports.
- Pen, sort, and distribute incoming correspondence, including faxes and email.
- Make travel arrangements for executives.
- Prepare responses to correspondence containing routine inquiries.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, and Team Events
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
- Provide clerical support to other departments.
- Manage and maintain executives' schedules.
- Set up and oversee administrative policies and procedures for offices or organizations
- Manage highly confidential files
- Input FCC documents and keep company polices and guidelines up to date
- Processed travel expenses and reimbursements for executive team and senior management group.
- Created expense reports, budgets and filing systems for management team.
Sr. Administrative Assistant
Nike Inc
01.2010 - 10.2020
- Updated details in company database by keying in customer contacts and delivery dates.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Liaised between customers, executive management, other staff members and suppliers to streamline and simplify communications.
- Monitored office inventory to maintain supply levels.
- Planned and implemented management and customer meetings and conferences.
- Arranged complete travel itineraries for executive management and customers and offered local navigation assistance to visiting customers.
- Identified and solved problems to enhance management and business direction.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Directed and oversaw office personnel activities.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Coached new employees on administrative procedures, company policies and performance standards.
- Coordinated office activities and public events.
- Arranged business travel details for company employees per supervisor requirements.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
- Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
- Supported time-tested professional relationships, working with stakeholders to facilitate communication.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
Education
Some College - Business
Portland Community College
Portland, ORSkills
- Inventory and supply oversight
- Event coordination
- Vendor relationships
- Team building and leadership
- Scheduling and calendar management
- Active listening
- Team Budget Management
- Office Supplies and Inventory
- Microsoft Office
- Travel Arrangements
- Team Bonding
- 10-Key Proficiency
- Travel Planning
- Documentation
- Project Management
- Travel Arrangement Coordination
- Special Event Projects
- Presentation Materials
- Proficient in G-Suite
Timeline
Administrative Business Partner
Google
05.2022 - Current
Administrative Business Partner W/ Google
PrO Unlimited Inc.
09.2021 - 05.2022
Executive Assistant
Iheart Media Corporate
02.2019 - 10.2020
Sr. Administrative Assistant
Nike Inc
01.2010 - 10.2020
Some College - Business
Portland Community College