Certificates
Hi, I’m
Jessica Sertuche
Austin,TX
Summary
Devoted to giving every customer positive experiences.
Highly personable, with a natural ability to build trust.
Committed to driving high sales in both slow and busy shifts.
Adaptable while maintaining a sense of humor under pressure.
Overview
2
Work History
7 Cups, Austin, TX
Online Volunteer Listener
2023.05 - Current (1 year & 4 months)
Job overview
- Completed Active Listening Course.
- Listened to personal stories and offered knowledgeable advice for different situations.
- Referred individuals to outside resources and services for additional support.
O'Henry Middle School, Austin, TX
Touch System Data Entry
2019.08 - 2020.05 (9 months)
Job overview
- Understood and followed oral and written directions.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Converted documents for specific personnel or project needs.
- Created effective business plans to focus strategic decisions on long-term objectives.
Education
Premier High School , Austin, TX
High School Diploma
05.2024
University Overview
- Semester 1 & Semester 2, 2021-2022 - Star Student
- Semester 1 & Semester 2, 2022-2023 - Star Student
- Completed Audio/Visual Technology and Communications Course.
- 3.8 GPA
Skills
- Time management
- Customer service
- Safety processes and procedures
- Excellent communication
- Computer skills
- Organization skills
Certification
- Customer Service Skills Certificate, Alison -2023
- Business Analyst and Project Manager Collaboration Certificate, LinkedIn learning -2023
Timeline
Online Volunteer Listener
7 Cups
2023.05 - Current (1 year & 4 months)
Touch System Data Entry
O'Henry Middle School
2019.08 - 2020.05 (9 months)
Premier High School
High School Diploma
- Customer Service Skills Certificate, Alison -2023
- Business Analyst and Project Manager Collaboration Certificate, LinkedIn learning -2023
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