Jessica Severe
Kissimmee,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a strong personality and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Student Nurse
AdventHealth
Orlando, FL
01.2025 - 02.2025
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Performed regular rounds to check on well-being of patients.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
Crew Trainer
Raising Cane's
Kissimmee, FL
02.2024 - 10.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Warehouse Worker
Amazon
Olrando
08.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Admissions Associate
Fun Spot America
Kissimmee, FL
05.2022 - 01.2023
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
- Collaborated with team members to manage customer flow during peak times effectively.
- Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
- Provided exceptional customer service by addressing inquiries via phone, email, or in-person interactions professionally and courteously.
Seasonal Remote Customer Service Representative
Walmart
Remote
10.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Orange County Virtual School
Orlando, FL05-2021
Skills
- Medication administration
- Team collaboration
- Infection control
- Patient care
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Problem resolution
Timeline
Student Nurse
AdventHealth
01.2025 - 02.2025
Crew Trainer
Raising Cane's
02.2024 - 10.2024
Warehouse Worker
Amazon
08.2023 - 12.2023
Admissions Associate
Fun Spot America
05.2022 - 01.2023
Seasonal Remote Customer Service Representative
Walmart
10.2021 - 12.2021
High School Diploma -
Orange County Virtual School